Server

Primary Duties/Responsibilities

• Extend a genuine welcome and good-bye to all Ettan guests
• Work with a team mentality, looking out for the best interest of the whole team
• Execute the company steps of service per company standard
• Work with a sense of urgency
• Adhere to company dress code
• Come prepared with required work tools
• Know table and seat numbers, standard and special table arrangements
• Perform opening/closing server duties
• Oversee specific section of tables while also assisting fellow servers as possible
• Operate POS for: starting checks, inputting orders; coursing orders correctly; and closing checks
• Process credit card, cash and gift card payments
• Maintain awareness of the status of the restaurant as a whole during service to optimize collaboration and flow of service
• Maintain in depth knowledge of Ettan's beer, wine, cocktails, and spirits
• Maintain in depth knowledge of Ettan’s food menu; awareness of dishes with potential allergens; ability to describe dishes, answer guest questions confidently and build an ideal menu for the table
• Maintain cleanliness and orderliness of the service areas and restaurant in general
• Communicate with management about any disappointed guest experiences or special praise for their Ettan experience
• Assist in training of new floor staff

Secondary Duties/Responsibilities

• Complete daily set-up, breakdown and side work
• Participate in daily lineup discussions
• Attend food & beverage education sessions as available

Knowledge/Skills/Abilities - Required

• Ability to effectively communicate with staff in both front of house and back of house
• Ability to maintain calm and focus under pressure
• Clear sense of time management skills before, during, and after service
• Solid foundation of spirit, cocktail, beer & wine knowledge - a willingness to deepen knowledge in each of these categories
• Approach tasks with a sense of urgency
• Speak with respect and professionalism
• Arrive on time
• Must be authorized to work in the United States
• Current Food Handler, Responsible Beverage and Unlawful Harassment training certificates
• Use & keep up to date with technology used for operations; 7shifts, PayEntry, TipHaus

Knowledge/Skills/Abilities - Preferred

• Experience in a Michelin rated or James Beard nominated restaurant
• Experience in high volume high performance restaurant environments
• WSET 1 or 2 certified

Physical Requirements

• Stand stationary and move throughout the restaurant for periods of time, up to 8 hours per day, 3-4 days per week
• Continuous physical activity including walking, standing, twisting, sitting, bending, lifting, reaching, kneeling, stooping, crawling, wiping, climbing, pushing and pulling items weighing 50 pounds for distances of up to 20 ft.
• Interpret and follow a variety of instructions and procedures furnished in written and oral formats
• Work under pressure with changing, ambiguous priorities
• Auditory and visual skills – Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
• Ability to work additional hours or shifts occasionally at the last minute
• Ability to perform moderately strenuous physical work and repetitive hand and arm motions
• Understand and respond to staff requests in a loud environment

Expected Hours of Work:

• Shift times vary based on hours the restaurant is open.

Compensation:

• Minimum Wage + Tips
• 401k + 2% Match
• Kaiser Bronze plan 50% covered first if the month following 60 days employment if working 30 hours per week