Server
Daniel Humm Hospitality · New York, NY · 3 wk ago
Management$11.35/hrFull-time
Core Responsibilities
- Deliver elevated and attentive service throughout all stages of the guest experience
- Anticipate guest needs and respond promptly and professionally
- Uphold cleanliness, organization, and presentation standards in all dining areas
- Retain detailed knowledge of menu items, ingredients and allergens
- Maintain strong awareness of table pacing while coordinating seamlessly with the kitchen and support teams to ensure precise and timely service execution
- Ensure tables are properly maintained, cleared, and reset according to restaurant standards
- Handle guest concerns professionally and efficiently while maintaining composure under pressure
- Present menus confidently and provide informed food, wine, cocktail, and spirit recommendations
- Correctly take and enter guest orders into the POS system
- Accurately process cash, credit card, and digital payment transactions in accordance with company procedures
- Maintain accountability for all guest checks, cash banks, and payment reconciliations throughout each shift
- Follow all health, sanitation, safety, and responsible alcohol service standards
Service & Guest Experience
- Ensure all guest-facing areas meet the highest standards of cleanliness, organization, and compliance with health regulations
- Approach guest interactions with warmth, confidence, and approachability
- Maintain current and thorough knowledge of all food, wine, cocktail, beer, and spirits menus
- Educate guests and staff in a clear, engaging, and non-intimidating manner
- Create a welcoming, comfortable, and memorable dining experience
- Contribute to a team-oriented environment focused on delivering exceptional hospitality and memorable guest experiences
- Demonstrate teamwork and support fellow staff during service
- Uphold all service standards, reservation notes, and allergy protocols
Qualifications
- 2+ years of experience serving in an upscale, fine dining, or high-volume restaurant preferred
- Strong communication and interpersonal skills
- Extensive knowledge of food, wine, spirits, and hospitality standards
- Ability to multitask and perform efficiently in a fast-paced environment
- Professional appearance and polished demeanor required
- Strong attention to detail and commitment to guest satisfaction
- Experience with POS systems
- Ability to stand and walk for extended periods (8+ hours), and to crouch, bend, and lift or move
- 25+ lbs, with or without reasonable accommodation
- Flexible schedule, including evenings, weekends, and holidays
- Proficient in English
Compensation Details
Compensation: Hourly ($11.35) plus tips
Benefits & Perks
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
- 401k
- Dining Discounts
- Wellness Program
Required Skills
- Customer Service Orientation
- Problem Solving Skills
- Time Management Skills
- Adaptability
- Stress Management
- Team Collaboration
- Attention to Cleanliness and Hygiene
- Knowledge of Food Safety Standards
Other jobs you might be interested in
The restaurant will operate at a fast pace, with a close-knit team working together across the dining room and kitchen. We’re looking for people who are detail-oriented, communicative, and excited to be a part of a new project.