Jobs · Management · New York

Server

Daniel Humm Hospitality · New York, NY · 3 wk ago
Management$11.35/hrFull-time

Core Responsibilities

  • Deliver elevated and attentive service throughout all stages of the guest experience
  • Anticipate guest needs and respond promptly and professionally
  • Uphold cleanliness, organization, and presentation standards in all dining areas
  • Retain detailed knowledge of menu items, ingredients and allergens
  • Maintain strong awareness of table pacing while coordinating seamlessly with the kitchen and support teams to ensure precise and timely service execution
  • Ensure tables are properly maintained, cleared, and reset according to restaurant standards
  • Handle guest concerns professionally and efficiently while maintaining composure under pressure
  • Present menus confidently and provide informed food, wine, cocktail, and spirit recommendations
  • Correctly take and enter guest orders into the POS system
  • Accurately process cash, credit card, and digital payment transactions in accordance with company procedures
  • Maintain accountability for all guest checks, cash banks, and payment reconciliations throughout each shift
  • Follow all health, sanitation, safety, and responsible alcohol service standards

Service & Guest Experience

  • Ensure all guest-facing areas meet the highest standards of cleanliness, organization, and compliance with health regulations
  • Approach guest interactions with warmth, confidence, and approachability
  • Maintain current and thorough knowledge of all food, wine, cocktail, beer, and spirits menus
  • Educate guests and staff in a clear, engaging, and non-intimidating manner
  • Create a welcoming, comfortable, and memorable dining experience
  • Contribute to a team-oriented environment focused on delivering exceptional hospitality and memorable guest experiences
  • Demonstrate teamwork and support fellow staff during service
  • Uphold all service standards, reservation notes, and allergy protocols

Qualifications

  • 2+ years of experience serving in an upscale, fine dining, or high-volume restaurant preferred
  • Strong communication and interpersonal skills
  • Extensive knowledge of food, wine, spirits, and hospitality standards
  • Ability to multitask and perform efficiently in a fast-paced environment
  • Professional appearance and polished demeanor required
  • Strong attention to detail and commitment to guest satisfaction
  • Experience with POS systems
  • Ability to stand and walk for extended periods (8+ hours), and to crouch, bend, and lift or move
  • 25+ lbs, with or without reasonable accommodation
  • Flexible schedule, including evenings, weekends, and holidays
  • Proficient in English

Compensation Details

Compensation: Hourly ($11.35) plus tips

Benefits & Perks

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Time Off
  • 401k
  • Dining Discounts
  • Wellness Program

Required Skills

  • Customer Service Orientation
  • Problem Solving Skills
  • Time Management Skills
  • Adaptability
  • Stress Management
  • Team Collaboration
  • Attention to Cleanliness and Hygiene
  • Knowledge of Food Safety Standards

Other jobs you might be interested in

The restaurant will operate at a fast pace, with a close-knit team working together across the dining room and kitchen. We’re looking for people who are detail-oriented, communicative, and excited to be a part of a new project.

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