Server

About the role

WindRiver's new Clubhouse is opening in October, offering multiple dining options. As a Server, you will guide guests through menu selection, answer questions, and ensure an unforgettable experience. This part-time role includes preparation, service shifts, and cleaning duties.

Schedule

General schedule: Thursday to Saturday, 4:00 PM to 9:00 PM. Additional hours available for golf events and special member parties.

Responsibilities

• Provide exceptional customer service in a fast-paced environment
• Precisely take food and beverage orders and enter into the point-of-sale system
• Check identification of guests for legal drinking age
• Memorize menu items and specials for professional recitation
• Up-sell established menu items or specials to maximize food and beverage revenues
• Maintain professional composure while managing large groups quickly and efficiently
• Provide attentive and polite service throughout meal or event
• Accommodate special requests that the kitchen/grill can deliver for the guest
• Monitor and observe guests' dining experience; ensure satisfaction with food and service. Respond promptly and courteously to requests
• Assist with greeting/seating guests, filling glasses, and food deliveries as needed
• Work at each of our dining establishments to accommodate business needs
• Assist with setting up, serving, and tearing down events both on and off location
• Clear guest tables and properly reset tables for service
• Set up bars, including glassware, decor, bar fruit, garnishes, and chilling beverages
• Properly date and store all items including equipment, perishable foods, and open wine
• Complete closing paperwork accurately and handle cash
• Maintain professional appearance, behavior, posture, and hygiene
• Follow daily/weekly/monthly routines to maintain operational standards
• Ensure all utilities and equipment (TVs, fans, grill, etc.) are turned off at the end of the day
• Attend all educational, safety, and staff meetings
• Perform other duties on property as assigned by supervisor

Requirements

• 2 years' experience in full-service restaurant (preferred)
• Country club, hotel banquet, or fine dining experience a plus
• Must be a minimum of 18 years old for serving alcohol
• Current TN ABC license or ability to renew or obtain license
• High School Diploma preferred

Skills

• Willingness to work weekend, holiday, and evening shifts
• Understanding of restaurant etiquette
• Familiarity with health and safety regulations
• Excellent communication skills and teamwork
• Strong organizational skills for managing multiple dining tables and bar seating
• Ability to improvise and make decisions based on business or guest needs

Physical Requirements

• Must be able to bend, stoop, climb stairs, twist, kneel, lift, push, and pull items weighing up to 55 lbs
• Must be able to stand and continuously move throughout the workday
• Must be willing to work outdoors and comfortable in varying weather conditions