Server

About the role

A Restaurant Server is attentive and efficient, working with other staff members to ensure customers receive prompt, seamless service and have excellent communication with the kitchen team. This role requires being knowledgeable about menu items, attentive, and focused on providing the best possible service in a fast-paced environment.

Responsibilities

• Follow all company, safety, and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications
• Ensure uniform and personal appearance are clean and professional
• Welcome and acknowledge all guests according to company standards
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette
• Develop and maintain positive working relationships with others, support team to reach common goals
• Ensure adherence to quality expectations and standards
• Stand, sit, or walk for an extended period of time
• Welcome guests and promptly attend to tables
• Serve food and beverages to guests, making recommendations if needed
• Act with integrity and honesty
• Alert management to any issues that arise at a table
• Monitor and maintain cleanliness, sanitation, and organization of all service areas
• Properly mark all tables for each course before delivery of food
• Clear each course promptly using clearing guidelines outlined in the sequence of service
• Continuously review menu items and keep up-to-date with all changes
• Alert chef to all allergies
• Follow all responsible alcohol practices
• Card all guests who appear under the age of 40 and never serve alcohol to an intoxicated guest

Requirements

• Ability to lift up to 20 lbs and stand up to 8 hours per shift
• Basic understanding of the English language (written and verbal)
• Excellent communication and time management skills
• Intimate knowledge of all food and beverage menu items, including full ingredient descriptions and associated food allergies
• ServSafe Alcohol and Food Allergen certification or equivalent (training provided for qualified individuals)

About Collared Martin Hospitality

Established in January 2025, Collared Martin Hospitality operates the Faraway brand, along with a collection of independent lifestyle & luxury boutique hotels, restaurants, and cocktail clubs. Currently, we operate across Blue Flag Capital's award-winning portfolio of more than $1 billion of hospitality real estate assets. We value the power of genuine, personal relationships, inspired by the Collared Martin’s symbolism of exploration, loyalty, and homecoming. Our commitment to infusing soul back into hospitality and creating a culture rooted in profound attention to detail and local authenticity ensures that every interaction is an opportunity to connect and inspire. We pride ourselves in making each property a destination that resonates with its setting, where the experience itself becomes the true souvenir.