Server

Server | Waiter | Waitress | Host Job Description

Purpose:

To provide resident meal service in the dining room in an efficient and professional manner according to Community standards, and to ensure a superior quality dining experience for all residents and guests.

• Minimum Eligibility Requirements:
• - Must have a strong commitment to customer service and desire to exceed customer expectations.
• - Must be able to read, comprehend, write, and speak English to communicate effectively with residents, guests, and other team members.
• - Proficiency in basic computer skills preferred.
• - Must meet all health-related and/or food handling requirements pertaining to local or state regulatory agencies.
• - Must maintain current CPR/First Aid credentials
• - Must maintain current Food Handlers credentials
• - Must maintain annual Continuing Education Credits
• - Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.
• - Subject to pre-employment screening including physical, drug and TB testing and criminal background check.

Essential Functions

Host (position only)

• Responsible for seating residents, families, and guests.
• Greets all residents, families, and guests immediately upon arrival working with the full dining service team to ensure all residents receive the full Signature Dining experience.
• Responsible for creating an inclusive environment working with the full dining service team to ensure Signature Dining standards are met or exceeded.

Meal Service

• Attends pre-meal meetings to become familiar with menu items being served.
• Greets all residents immediately upon being seated, working with the full dining service team to ensure all residents receive the full Signature Dining experience
• Notes and reports to Supervisor all residents from assigned section that missed the meal, if POS system is not utilized.
• Reports immediately to Supervisor any unusual occurrences or changes in resident behavior or eating habits occurring in assigned section.
• Serves meals in accordance with proper serving techniques and ensures that food is presented in an attractive manner.

Dining Room Cleaning

• Affords assistance with cleaning, organizing, and maintaining all service areas in assigned section.
• Ensures that tables, chairs, and carpet in assigned section are cleaned after each meal and prepared for the next meal in a timely manner.
• Affords assistance with other cleaning duties as assigned.

Other

• Consistently communicates and behaves in a courteous and professional manner and adheres to established dress code while on duty.
• Attends all required team member meetings and in-service training sessions.
• Upholds Residents’ Rights as defined by state regulations and by Company policy, at all times.
• Supports and upholds all other Company policies, and the service philosophy.
• Reliable and predictable attendance
• Other duties as assigned.

Starting Salary Range

$20.00 - $22.00 per hour