Server

About the role

Busboys and Poets is a restaurant/bar/bookstore/event space/community where racial and cultural connections are consciously uplifted and a place to take a deliberate pause and feed your mind, body and soul. It is also a space for art, culture and politics to intentionally collide. We believe that by creating such a space we can inspire social change and begin to transform our community and the world.

Job Duties

• Guiding guests through menus while demonstrating a thorough knowledge of our items
• Taking accurate orders and working with other tribe members to serve food and beverages that exceed guest expectations
• Checking patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
• Providing excellent customer service with a smile!
• This includes 90 second greeting times, 3 minute-3 bite check in and closing down service by collecting payment and making it an experience that keeps guests coming back
• Assist in tasks to ensure a clean, sanitized, and safe restaurant including: bussing tables, rolling silverware, wiping down common surfaces, stocking service areas, mopping, restocking items, etc.
• Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests, when needed.

Qualifications

• Must be at least 18 years of age in order to handle alcohol
• Must have weekend availability and work a minimum of 3 shifts per week
• Must love talking to people!

Company Benefits

• Competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match 100% of 4% and 50% of the next 2% of contributions, 1 week sick leave per year, paid parental leave, a company paid life insurance policy, pet insurance and so much more!

Why Work For Us

• Join a Diverse Space: 81% of our total workforce identifies as a person of color, 45% of our total workforce identifies as female and 5% of our workforce identifies as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women equally represented as well as various cultural and religious backgrounds.
• Grow With Us: Over 60% of our managers were promoted from within to their existing role from line staff or from Front-of-House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions.
• Work With Latest Technologies: Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech forward training program, employee payroll system, a self-managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more!
• Happy Staff: Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee dedicated web-based forum and information site, blog and podcast.

Pay and Schedule

All positions will initially be offered at the entry-level rate, with consideration for annual increases based on performance assessments. The top servers are making between $25 and $30 an hour with a guarantee that you will never make less than $17.50 per hour. Base pay is $6 an hour + tips!