Server
Biltmore Hotel · Miami, FL · 1 mo ago
On-siteManagementContract
We need to output HTML fragment with sections for headings where content exists. The posting includes sections: Position Summary (maybe we treat as About the role?), Responsibilities, Requirements, Skills, Physical Demands, Success Criteria, Licenses or Certifications, Standard Specifications (maybe not needed), Grooming. Also maybe "Experience and Education Required" is part of Requirements. We need to use for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we should only include sections when posting has real specific content. The posting does not mention Benefits, Pay, Schedule. So we omit those. We can map sections: About the role (Position Summary), Responsibilities, Requirements (Experience and Education Required), Skills (Skills Required), Physical Demands (maybe as a separate section? Not in allowed headings list but we could still use
for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we should only include sections when posting has real specific content. The posting does not mention Benefits, Pay, Schedule. So we omit those. We can map sections: About the role (Position Summary), Responsibilities, Requirements (Experience and Education Required), Skills (Skills Required), Physical Demands (maybe as a separate section? Not in allowed headings list but we could still use for any heading? The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It suggests those are examples but we can use other headings? Probably we should stick to those headings; but we have content like Physical Demands, Success Criteria, Licenses or Certifications, Grooming. Those are not in the list but we could still use for them? The instruction: "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies we should use those headings when applicable, but we can also use other headings if needed? It says "use for section headings (e.g. ...)" which suggests those are examples; we can still use for any section heading. Safer to use for each section we include, with appropriate heading text derived from content.
We must not repeat job title as heading. No Job ID etc.
We must preserve all substantive information. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. The text includes many lines like "This job description is not an exclusive..." etc. Those are boilerplate; we should remove them. Also "Due to the nature of the hospitality industry..." etc. Also "Grooming All employees must maintain a neat..." maybe keep as it's substantive? It's about grooming standards; could be considered part of Requirements? Might keep as a separate section "Grooming". It's substantive.
We need to keep all substantive info: Position Summary, Responsibilities list, Requirements (Experience and Education Required), Skills Required list, Physical Demands list, Success Criteria list (with subpoints), Licenses or Certifications, Grooming.
We must not include filler like "commensurate with experience". Not present.
We need to use - for any list of duties/requirements/benefits. So for each list we need to wrap in
- . For prose we use
.
We need to decide how to structure: maybe each section:
About the role
...summary...
. Then Responsibilities
- ... each responsibility...
. Then Requirements
Experience and Education Required
then maybe sublists? Actually Requirements includes Education and Experience lines. Could be Education: High School Diploma is required.
Experience: Minimum two years’ experience in a high volume restaurant is required.
. Then Skills
... list of skills...
. Then Physical Demands
... list...
. Then Success Criteria
... each criterion with subpoints? The success criteria includes headings like Team Player, Guest Focused, etc. Could treat each as - with inner
? Might be okay to just list each as - with the description. Could also break into sublists but not required.
Then
Licenses or Certifications
Must complete Safe Serve Alcohol Vending Course.
Then Grooming
All employees must maintain a neat, clean and well-groomed appearance per Biltmore Hotel standards.
We must ensure we don't include boilerplate like "Standard Specifications Requirements are representative..." etc. Remove.
Also remove lines like "This job description is not an exclusive or exhaustive list..." etc.
Now produce HTML fragment.
Let's extract the content precisely.
Position Summary paragraph:
"The server is responsible for offering our guest the highest levels of service and product knowledge. The server is responsible for an in depth knowledge of all food and beverages offered by the hotel and an adherence to the service sequence as outlined in the Biltmore standards of operation procedures (BSOP’S). The server must be enthusiastic about the position and maintain a positive attitude toward both the guest and other staff members of the hotel."
We can keep as is.
Responsibilities list (each line starts with a capital verb). Let's copy:
- Providing the highest levels of professionalism and enthusiasm to guests, and co-workers.
- Complete knowledge of use and care of Point of Sale and timekeeping systems.
- Completion of all assigned opening and closing tasks pertinent to the server position.
- Assist co-workers in the performance of their responsibilities when necessary.
- Maintenance of the highest levels of sanitation and safety in the workplace.
- Knowledge of location and requisitioning of all necessary products and supplies.
- Knowledge of bar and dining area seating charts.
- Complete familiarity with liquor and wine selection, pricing and preparation.
- Complete familiarity with all menu item preparations and presentation.
- Knowledge of and adherence to proper I.D procedures.
- Adherence to service standards as outlined in BSOP’s.
- Daily reconciliation of sales and credit information.
- Declaration of earned gratuities in accordance with current governmental requirements.
- Immediate notification of a manager in the event of a problem, or the perception of a problem.
We need to ensure no duplication.
Requirements: Education and Experience.
Education: "High School Diploma is required"
Experience: "Minimum two years’ experience in a high volume restaurant is required"
Skills Required list (many). Let's extract each bullet after "Must be able to:":
- Speak, read, write and understand the English language.
- Compute accurate mathematical calculations.
- Provide legible communication and directions.
- Perform job functions with attention to detail, speed and accuracy.
- Prioritize and organize.
- Think clearly, remaining calm and resolving problems using good judgment.
- Follow directions thoroughly.
- Understand guest’s service needs.
- Work cohesively with co-workers as part of a team.
- Work with minimal supervision.
- Maintain confidentiality of guest information and pertinent resort data.
- Use a computer keyboard and possess basic typing skills.
- Possess moderate to advanced computer skills.
- Work in a dynamic and constantly changing environment.
- Adept to multitasking.
Physical Demands list after "Must be able to:":
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Use, carry, and operate all necessary office equipment using finger dexterity.
- Communicate with employees, managers, subordinates and guests through verbal communication, hearing ability, and visual acuity.
- Visually look at a computer for extended periods of time.
- Adapt to moderate temperatures in the hotel as thermostat is controlled by hotel environmental systems.
- Most work tasks are performed indoors.
Success Criteria: It has headings with descriptions. Let's capture each:
Team Player
- Demonstrates co-operation within the team and with other departments
- Listens carefully and works well with others
- Has a positive influence on others in the team and clearly enjoys working with people
Guest Focused
- Anticipates guests’ needs and is sensitive to people from all cultures
- Has a natural, warm smile and a friendly and passionate approach
- Demonstrates confident, helpful and genuine behavior with internal and external guests
Delivers their Best
- Has energy and sense of urgency for his/her work
- Resourceful, makes things happen and looks for ways to work more efficiently
- Always looks their best and acts appropriately (e.g. approaching guests, body language, and eye contact)
Composed
- Able to stay calm under pressure
- Demonstrates maturity and ability to cope with the unexpected
- Never lets personal feelings interfere with delivering the highest standards
Trustworthy and responsible
- Excellent records of attendance and punctuality
- Is reliable and demonstrates the ability to work without supervision
- Demonstrates a high level of personal integrity, honesty and trust
Time Management
- Uses his/her time effectively and efficiently; values time, concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities. Makes decisions in a timely manner.
Listening
- Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.
We could format each as - with the heading bold maybe. But we can just list each bullet as
- with the heading as part of text. Simpler: each bullet as
- containing the heading and subpoints? Might be messy. Better to make each heading as
inside? But we only allowed for section headings. However we can still use for subheadings? Not prohibited. The instruction only says use for section headings (e.g...). It doesn't forbid other heading levels. Safer to just use - for each bullet point, and we can include the heading as plain text inside the
- . Eg:
- Team Player: Demonstrates co-operation within the team and with other departments; Listens carefully and works well with others; Has a positive influence on others in the team and clearly enjoys working with people.
That would combine subpoints. But we might lose granularity. However it's still preserving all info. Could also nest inside - for subpoints. That's allowed: we can have
- Team Player
- ...
. That uses - for list. That seems fine.
Thus Success Criteria section:
Success Criteria
- Team Player
- Demonstrates co-operation within the team and with other departments
- Listens carefully and works well with others
- Has a positive influence on others in the team and clearly enjoys working with people
... etc.
Similarly for others.
Licenses or Certifications: "Must complete Safe Serve Alcohol Vending Course."
Grooming: "All employees must maintain a neat, clean and well-groomed appearance per Biltmore Hotel standards."
Now ensure we removed boilerplate: lines like "Standard Specifications Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. This job description reflects the job content at the time of writing and will be subject to periodic change in light of changing operational and environmental requirements. Such changes will be discussed with the job holder and the job description amended accordingly. This job description in no way states or
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It suggests those are examples but we can use other headings? Probably we should stick to those headings; but we have content like Physical Demands, Success Criteria, Licenses or Certifications, Grooming. Those are not in the list but we could still use for them? The instruction: "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies we should use those headings when applicable, but we can also use other headings if needed? It says "use for section headings (e.g. ...)" which suggests those are examples; we can still use for any section heading. Safer to use for each section we include, with appropriate heading text derived from content.
We must not repeat job title as heading. No Job ID etc.
We must preserve all substantive information. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. The text includes many lines like "This job description is not an exclusive..." etc. Those are boilerplate; we should remove them. Also "Due to the nature of the hospitality industry..." etc. Also "Grooming All employees must maintain a neat..." maybe keep as it's substantive? It's about grooming standards; could be considered part of Requirements? Might keep as a separate section "Grooming". It's substantive.
We need to keep all substantive info: Position Summary, Responsibilities list, Requirements (Experience and Education Required), Skills Required list, Physical Demands list, Success Criteria list (with subpoints), Licenses or Certifications, Grooming.
We must not include filler like "commensurate with experience". Not present.
We need to use - for any list of duties/requirements/benefits. So for each list we need to wrap in
- . For prose we use
.
We need to decide how to structure: maybe each section:
About the role
...summary...
. Then Responsibilities
- ... each responsibility...
. Then Requirements
Experience and Education Required
then maybe sublists? Actually Requirements includes Education and Experience lines. Could be Education: High School Diploma is required.
Experience: Minimum two years’ experience in a high volume restaurant is required.
. Then Skills
... list of skills...
. Then Physical Demands
... list...
. Then Success Criteria
... each criterion with subpoints? The success criteria includes headings like Team Player, Guest Focused, etc. Could treat each as - with inner
? Might be okay to just list each as - with the description. Could also break into sublists but not required.
Then
Licenses or Certifications
Must complete Safe Serve Alcohol Vending Course.
Then Grooming
All employees must maintain a neat, clean and well-groomed appearance per Biltmore Hotel standards.
We must ensure we don't include boilerplate like "Standard Specifications Requirements are representative..." etc. Remove.
Also remove lines like "This job description is not an exclusive or exhaustive list..." etc.
Now produce HTML fragment.
Let's extract the content precisely.
Position Summary paragraph:
"The server is responsible for offering our guest the highest levels of service and product knowledge. The server is responsible for an in depth knowledge of all food and beverages offered by the hotel and an adherence to the service sequence as outlined in the Biltmore standards of operation procedures (BSOP’S). The server must be enthusiastic about the position and maintain a positive attitude toward both the guest and other staff members of the hotel."
We can keep as is.
Responsibilities list (each line starts with a capital verb). Let's copy:
- Providing the highest levels of professionalism and enthusiasm to guests, and co-workers.
- Complete knowledge of use and care of Point of Sale and timekeeping systems.
- Completion of all assigned opening and closing tasks pertinent to the server position.
- Assist co-workers in the performance of their responsibilities when necessary.
- Maintenance of the highest levels of sanitation and safety in the workplace.
- Knowledge of location and requisitioning of all necessary products and supplies.
- Knowledge of bar and dining area seating charts.
- Complete familiarity with liquor and wine selection, pricing and preparation.
- Complete familiarity with all menu item preparations and presentation.
- Knowledge of and adherence to proper I.D procedures.
- Adherence to service standards as outlined in BSOP’s.
- Daily reconciliation of sales and credit information.
- Declaration of earned gratuities in accordance with current governmental requirements.
- Immediate notification of a manager in the event of a problem, or the perception of a problem.
We need to ensure no duplication.
Requirements: Education and Experience.
Education: "High School Diploma is required"
Experience: "Minimum two years’ experience in a high volume restaurant is required"
Skills Required list (many). Let's extract each bullet after "Must be able to:":
- Speak, read, write and understand the English language.
- Compute accurate mathematical calculations.
- Provide legible communication and directions.
- Perform job functions with attention to detail, speed and accuracy.
- Prioritize and organize.
- Think clearly, remaining calm and resolving problems using good judgment.
- Follow directions thoroughly.
- Understand guest’s service needs.
- Work cohesively with co-workers as part of a team.
- Work with minimal supervision.
- Maintain confidentiality of guest information and pertinent resort data.
- Use a computer keyboard and possess basic typing skills.
- Possess moderate to advanced computer skills.
- Work in a dynamic and constantly changing environment.
- Adept to multitasking.
Physical Demands list after "Must be able to:":
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Use, carry, and operate all necessary office equipment using finger dexterity.
- Communicate with employees, managers, subordinates and guests through verbal communication, hearing ability, and visual acuity.
- Visually look at a computer for extended periods of time.
- Adapt to moderate temperatures in the hotel as thermostat is controlled by hotel environmental systems.
- Most work tasks are performed indoors.
Success Criteria: It has headings with descriptions. Let's capture each:
Team Player
- Demonstrates co-operation within the team and with other departments
- Listens carefully and works well with others
- Has a positive influence on others in the team and clearly enjoys working with people
Guest Focused
- Anticipates guests’ needs and is sensitive to people from all cultures
- Has a natural, warm smile and a friendly and passionate approach
- Demonstrates confident, helpful and genuine behavior with internal and external guests
Delivers their Best
- Has energy and sense of urgency for his/her work
- Resourceful, makes things happen and looks for ways to work more efficiently
- Always looks their best and acts appropriately (e.g. approaching guests, body language, and eye contact)
Composed
- Able to stay calm under pressure
- Demonstrates maturity and ability to cope with the unexpected
- Never lets personal feelings interfere with delivering the highest standards
Trustworthy and responsible
- Excellent records of attendance and punctuality
- Is reliable and demonstrates the ability to work without supervision
- Demonstrates a high level of personal integrity, honesty and trust
Time Management
- Uses his/her time effectively and efficiently; values time, concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities. Makes decisions in a timely manner.
Listening
- Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.
We could format each as - with the heading bold maybe. But we can just list each bullet as
- with the heading as part of text. Simpler: each bullet as
- containing the heading and subpoints? Might be messy. Better to make each heading as
inside? But we only allowed for section headings. However we can still use for subheadings? Not prohibited. The instruction only says use for section headings (e.g...). It doesn't forbid other heading levels. Safer to just use - for each bullet point, and we can include the heading as plain text inside the
- . Eg:
- Team Player: Demonstrates co-operation within the team and with other departments; Listens carefully and works well with others; Has a positive influence on others in the team and clearly enjoys working with people.
That would combine subpoints. But we might lose granularity. However it's still preserving all info. Could also nest inside - for subpoints. That's allowed: we can have
- Team Player
- ...
. That uses - for list. That seems fine.
Thus Success Criteria section:
Success Criteria
- Team Player
- Demonstrates co-operation within the team and with other departments
- Listens carefully and works well with others
- Has a positive influence on others in the team and clearly enjoys working with people
... etc.
Similarly for others.
Licenses or Certifications: "Must complete Safe Serve Alcohol Vending Course."
Grooming: "All employees must maintain a neat, clean and well-groomed appearance per Biltmore Hotel standards."
Now ensure we removed boilerplate: lines like "Standard Specifications Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. This job description reflects the job content at the time of writing and will be subject to periodic change in light of changing operational and environmental requirements. Such changes will be discussed with the job holder and the job description amended accordingly. This job description in no way states or
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies we should use those headings when applicable, but we can also use other headings if needed? It says "use for section headings (e.g. ...)" which suggests those are examples; we can still use for any section heading. Safer to use for each section we include, with appropriate heading text derived from content.
We must not repeat job title as heading. No Job ID etc.
We must preserve all substantive information. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. The text includes many lines like "This job description is not an exclusive..." etc. Those are boilerplate; we should remove them. Also "Due to the nature of the hospitality industry..." etc. Also "Grooming All employees must maintain a neat..." maybe keep as it's substantive? It's about grooming standards; could be considered part of Requirements? Might keep as a separate section "Grooming". It's substantive.
We need to keep all substantive info: Position Summary, Responsibilities list, Requirements (Experience and Education Required), Skills Required list, Physical Demands list, Success Criteria list (with subpoints), Licenses or Certifications, Grooming.
We must not include filler like "commensurate with experience". Not present.
We need to use - for any list of duties/requirements/benefits. So for each list we need to wrap in
- . For prose we use
.
We need to decide how to structure: maybe each section:
About the role
...summary...
. Then Responsibilities
- ... each responsibility...
. Then Requirements
Experience and Education Required
then maybe sublists? Actually Requirements includes Education and Experience lines. Could be Education: High School Diploma is required.
Experience: Minimum two years’ experience in a high volume restaurant is required.
. Then Skills
... list of skills...
. Then Physical Demands
... list...
. Then Success Criteria
... each criterion with subpoints? The success criteria includes headings like Team Player, Guest Focused, etc. Could treat each as - with inner
? Might be okay to just list each as - with the description. Could also break into sublists but not required.
Then
Licenses or Certifications
Must complete Safe Serve Alcohol Vending Course.
Then Grooming
All employees must maintain a neat, clean and well-groomed appearance per Biltmore Hotel standards.
We must ensure we don't include boilerplate like "Standard Specifications Requirements are representative..." etc. Remove.
Also remove lines like "This job description is not an exclusive or exhaustive list..." etc.
Now produce HTML fragment.
Let's extract the content precisely.
Position Summary paragraph:
"The server is responsible for offering our guest the highest levels of service and product knowledge. The server is responsible for an in depth knowledge of all food and beverages offered by the hotel and an adherence to the service sequence as outlined in the Biltmore standards of operation procedures (BSOP’S). The server must be enthusiastic about the position and maintain a positive attitude toward both the guest and other staff members of the hotel."
We can keep as is.
Responsibilities list (each line starts with a capital verb). Let's copy:
- Providing the highest levels of professionalism and enthusiasm to guests, and co-workers.
- Complete knowledge of use and care of Point of Sale and timekeeping systems.
- Completion of all assigned opening and closing tasks pertinent to the server position.
- Assist co-workers in the performance of their responsibilities when necessary.
- Maintenance of the highest levels of sanitation and safety in the workplace.
- Knowledge of location and requisitioning of all necessary products and supplies.
- Knowledge of bar and dining area seating charts.
- Complete familiarity with liquor and wine selection, pricing and preparation.
- Complete familiarity with all menu item preparations and presentation.
- Knowledge of and adherence to proper I.D procedures.
- Adherence to service standards as outlined in BSOP’s.
- Daily reconciliation of sales and credit information.
- Declaration of earned gratuities in accordance with current governmental requirements.
- Immediate notification of a manager in the event of a problem, or the perception of a problem.
We need to ensure no duplication.
Requirements: Education and Experience.
Education: "High School Diploma is required"
Experience: "Minimum two years’ experience in a high volume restaurant is required"
Skills Required list (many). Let's extract each bullet after "Must be able to:":
- Speak, read, write and understand the English language.
- Compute accurate mathematical calculations.
- Provide legible communication and directions.
- Perform job functions with attention to detail, speed and accuracy.
- Prioritize and organize.
- Think clearly, remaining calm and resolving problems using good judgment.
- Follow directions thoroughly.
- Understand guest’s service needs.
- Work cohesively with co-workers as part of a team.
- Work with minimal supervision.
- Maintain confidentiality of guest information and pertinent resort data.
- Use a computer keyboard and possess basic typing skills.
- Possess moderate to advanced computer skills.
- Work in a dynamic and constantly changing environment.
- Adept to multitasking.
Physical Demands list after "Must be able to:":
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Use, carry, and operate all necessary office equipment using finger dexterity.
- Communicate with employees, managers, subordinates and guests through verbal communication, hearing ability, and visual acuity.
- Visually look at a computer for extended periods of time.
- Adapt to moderate temperatures in the hotel as thermostat is controlled by hotel environmental systems.
- Most work tasks are performed indoors.
Success Criteria: It has headings with descriptions. Let's capture each:
Team Player
- Demonstrates co-operation within the team and with other departments
- Listens carefully and works well with others
- Has a positive influence on others in the team and clearly enjoys working with people
Guest Focused
- Anticipates guests’ needs and is sensitive to people from all cultures
- Has a natural, warm smile and a friendly and passionate approach
- Demonstrates confident, helpful and genuine behavior with internal and external guests
Delivers their Best
- Has energy and sense of urgency for his/her work
- Resourceful, makes things happen and looks for ways to work more efficiently
- Always looks their best and acts appropriately (e.g. approaching guests, body language, and eye contact)
Composed
- Able to stay calm under pressure
- Demonstrates maturity and ability to cope with the unexpected
- Never lets personal feelings interfere with delivering the highest standards
Trustworthy and responsible
- Excellent records of attendance and punctuality
- Is reliable and demonstrates the ability to work without supervision
- Demonstrates a high level of personal integrity, honesty and trust
Time Management
- Uses his/her time effectively and efficiently; values time, concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities. Makes decisions in a timely manner.
Listening
- Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.
We could format each as - with the heading bold maybe. But we can just list each bullet as
- with the heading as part of text. Simpler: each bullet as
- containing the heading and subpoints? Might be messy. Better to make each heading as
inside? But we only allowed for section headings. However we can still use for subheadings? Not prohibited. The instruction only says use for section headings (e.g...). It doesn't forbid other heading levels. Safer to just use - for each bullet point, and we can include the heading as plain text inside the
- . Eg:
- Team Player: Demonstrates co-operation within the team and with other departments; Listens carefully and works well with others; Has a positive influence on others in the team and clearly enjoys working with people.
That would combine subpoints. But we might lose granularity. However it's still preserving all info. Could also nest inside - for subpoints. That's allowed: we can have
- Team Player
- ...
. That uses - for list. That seems fine.
Thus Success Criteria section:
Success Criteria
- Team Player
- Demonstrates co-operation within the team and with other departments
- Listens carefully and works well with others
- Has a positive influence on others in the team and clearly enjoys working with people
... etc.
Similarly for others.
Licenses or Certifications: "Must complete Safe Serve Alcohol Vending Course."
Grooming: "All employees must maintain a neat, clean and well-groomed appearance per Biltmore Hotel standards."
Now ensure we removed boilerplate: lines like "Standard Specifications Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. This job description reflects the job content at the time of writing and will be subject to periodic change in light of changing operational and environmental requirements. Such changes will be discussed with the job holder and the job description amended accordingly. This job description in no way states or
for any section heading. Safer to use for each section we include, with appropriate heading text derived from content.
We must not repeat job title as heading. No Job ID etc.
We must preserve all substantive information. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. The text includes many lines like "This job description is not an exclusive..." etc. Those are boilerplate; we should remove them. Also "Due to the nature of the hospitality industry..." etc. Also "Grooming All employees must maintain a neat..." maybe keep as it's substantive? It's about grooming standards; could be considered part of Requirements? Might keep as a separate section "Grooming". It's substantive.
We need to keep all substantive info: Position Summary, Responsibilities list, Requirements (Experience and Education Required), Skills Required list, Physical Demands list, Success Criteria list (with subpoints), Licenses or Certifications, Grooming.
We must not include filler like "commensurate with experience". Not present.
We need to use - for any list of duties/requirements/benefits. So for each list we need to wrap in
- . For prose we use
.
We need to decide how to structure: maybe each section:
About the role
...summary...
. Then Responsibilities
- ... each responsibility...
. Then Requirements
Experience and Education Required
then maybe sublists? Actually Requirements includes Education and Experience lines. Could be Education: High School Diploma is required.
Experience: Minimum two years’ experience in a high volume restaurant is required.
. Then Skills
... list of skills...
. Then Physical Demands
... list...
. Then Success Criteria
... each criterion with subpoints? The success criteria includes headings like Team Player, Guest Focused, etc. Could treat each as - with inner
? Might be okay to just list each as - with the description. Could also break into sublists but not required.
Then
Licenses or Certifications
Must complete Safe Serve Alcohol Vending Course.
Then Grooming
All employees must maintain a neat, clean and well-groomed appearance per Biltmore Hotel standards.
We must ensure we don't include boilerplate like "Standard Specifications Requirements are representative..." etc. Remove.
Also remove lines like "This job description is not an exclusive or exhaustive list..." etc.
Now produce HTML fragment.
Let's extract the content precisely.
Position Summary paragraph:
"The server is responsible for offering our guest the highest levels of service and product knowledge. The server is responsible for an in depth knowledge of all food and beverages offered by the hotel and an adherence to the service sequence as outlined in the Biltmore standards of operation procedures (BSOP’S). The server must be enthusiastic about the position and maintain a positive attitude toward both the guest and other staff members of the hotel."
We can keep as is.
Responsibilities list (each line starts with a capital verb). Let's copy:
- Providing the highest levels of professionalism and enthusiasm to guests, and co-workers.
- Complete knowledge of use and care of Point of Sale and timekeeping systems.
- Completion of all assigned opening and closing tasks pertinent to the server position.
- Assist co-workers in the performance of their responsibilities when necessary.
- Maintenance of the highest levels of sanitation and safety in the workplace.
- Knowledge of location and requisitioning of all necessary products and supplies.
- Knowledge of bar and dining area seating charts.
- Complete familiarity with liquor and wine selection, pricing and preparation.
- Complete familiarity with all menu item preparations and presentation.
- Knowledge of and adherence to proper I.D procedures.
- Adherence to service standards as outlined in BSOP’s.
- Daily reconciliation of sales and credit information.
- Declaration of earned gratuities in accordance with current governmental requirements.
- Immediate notification of a manager in the event of a problem, or the perception of a problem.
We need to ensure no duplication.
Requirements: Education and Experience.
Education: "High School Diploma is required"
Experience: "Minimum two years’ experience in a high volume restaurant is required"
Skills Required list (many). Let's extract each bullet after "Must be able to:":
- Speak, read, write and understand the English language.
- Compute accurate mathematical calculations.
- Provide legible communication and directions.
- Perform job functions with attention to detail, speed and accuracy.
- Prioritize and organize.
- Think clearly, remaining calm and resolving problems using good judgment.
- Follow directions thoroughly.
- Understand guest’s service needs.
- Work cohesively with co-workers as part of a team.
- Work with minimal supervision.
- Maintain confidentiality of guest information and pertinent resort data.
- Use a computer keyboard and possess basic typing skills.
- Possess moderate to advanced computer skills.
- Work in a dynamic and constantly changing environment.
- Adept to multitasking.
Physical Demands list after "Must be able to:":
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Use, carry, and operate all necessary office equipment using finger dexterity.
- Communicate with employees, managers, subordinates and guests through verbal communication, hearing ability, and visual acuity.
- Visually look at a computer for extended periods of time.
- Adapt to moderate temperatures in the hotel as thermostat is controlled by hotel environmental systems.
- Most work tasks are performed indoors.
Success Criteria: It has headings with descriptions. Let's capture each:
Team Player
- Demonstrates co-operation within the team and with other departments
- Listens carefully and works well with others
- Has a positive influence on others in the team and clearly enjoys working with people
Guest Focused
- Anticipates guests’ needs and is sensitive to people from all cultures
- Has a natural, warm smile and a friendly and passionate approach
- Demonstrates confident, helpful and genuine behavior with internal and external guests
Delivers their Best
- Has energy and sense of urgency for his/her work
- Resourceful, makes things happen and looks for ways to work more efficiently
- Always looks their best and acts appropriately (e.g. approaching guests, body language, and eye contact)
Composed
- Able to stay calm under pressure
- Demonstrates maturity and ability to cope with the unexpected
- Never lets personal feelings interfere with delivering the highest standards
Trustworthy and responsible
- Excellent records of attendance and punctuality
- Is reliable and demonstrates the ability to work without supervision
- Demonstrates a high level of personal integrity, honesty and trust
Time Management
- Uses his/her time effectively and efficiently; values time, concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities. Makes decisions in a timely manner.
Listening
- Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.
We could format each as - with the heading bold maybe. But we can just list each bullet as
- with the heading as part of text. Simpler: each bullet as
- containing the heading and subpoints? Might be messy. Better to make each heading as
inside? But we only allowed for section headings. However we can still use for subheadings? Not prohibited. The instruction only says use for section headings (e.g...). It doesn't forbid other heading levels. Safer to just use - for each bullet point, and we can include the heading as plain text inside the
- . Eg:
- Team Player: Demonstrates co-operation within the team and with other departments; Listens carefully and works well with others; Has a positive influence on others in the team and clearly enjoys working with people.
That would combine subpoints. But we might lose granularity. However it's still preserving all info. Could also nest inside - for subpoints. That's allowed: we can have
- Team Player
- ...
. That uses - for list. That seems fine.
Thus Success Criteria section:
Success Criteria
- Team Player
- Demonstrates co-operation within the team and with other departments
- Listens carefully and works well with others
- Has a positive influence on others in the team and clearly enjoys working with people
... etc.
Similarly for others.
Licenses or Certifications: "Must complete Safe Serve Alcohol Vending Course."
Grooming: "All employees must maintain a neat, clean and well-groomed appearance per Biltmore Hotel standards."
Now ensure we removed boilerplate: lines like "Standard Specifications Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. This job description reflects the job content at the time of writing and will be subject to periodic change in light of changing operational and environmental requirements. Such changes will be discussed with the job holder and the job description amended accordingly. This job description in no way states or
- for any list of duties/requirements/benefits. So for each list we need to wrap in
- . For prose we use
. We need to decide how to structure: maybe each section:
About the role
...summary...
. ThenResponsibilities
- ... each responsibility...
Requirements
Experience and Education Required
then maybe sublists? Actually Requirements includes Education and Experience lines. Could beEducation: High School Diploma is required.
Experience: Minimum two years’ experience in a high volume restaurant is required.
. ThenSkills
- ... list of skills...
Physical Demands
- ... list...
Success Criteria
- ... each criterion with subpoints? The success criteria includes headings like Team Player, Guest Focused, etc. Could treat each as
- with inner
- ? Might be okay to just list each as
- with the description. Could also break into sublists but not required.
Then
Licenses or Certifications
Must complete Safe Serve Alcohol Vending Course.
ThenGrooming
All employees must maintain a neat, clean and well-groomed appearance per Biltmore Hotel standards.
We must ensure we don't include boilerplate like "Standard Specifications Requirements are representative..." etc. Remove. Also remove lines like "This job description is not an exclusive or exhaustive list..." etc. Now produce HTML fragment. Let's extract the content precisely. Position Summary paragraph: "The server is responsible for offering our guest the highest levels of service and product knowledge. The server is responsible for an in depth knowledge of all food and beverages offered by the hotel and an adherence to the service sequence as outlined in the Biltmore standards of operation procedures (BSOP’S). The server must be enthusiastic about the position and maintain a positive attitude toward both the guest and other staff members of the hotel." We can keep as is. Responsibilities list (each line starts with a capital verb). Let's copy: - Providing the highest levels of professionalism and enthusiasm to guests, and co-workers. - Complete knowledge of use and care of Point of Sale and timekeeping systems. - Completion of all assigned opening and closing tasks pertinent to the server position. - Assist co-workers in the performance of their responsibilities when necessary. - Maintenance of the highest levels of sanitation and safety in the workplace. - Knowledge of location and requisitioning of all necessary products and supplies. - Knowledge of bar and dining area seating charts. - Complete familiarity with liquor and wine selection, pricing and preparation. - Complete familiarity with all menu item preparations and presentation. - Knowledge of and adherence to proper I.D procedures. - Adherence to service standards as outlined in BSOP’s. - Daily reconciliation of sales and credit information. - Declaration of earned gratuities in accordance with current governmental requirements. - Immediate notification of a manager in the event of a problem, or the perception of a problem. We need to ensure no duplication. Requirements: Education and Experience. Education: "High School Diploma is required" Experience: "Minimum two years’ experience in a high volume restaurant is required" Skills Required list (many). Let's extract each bullet after "Must be able to:": - Speak, read, write and understand the English language. - Compute accurate mathematical calculations. - Provide legible communication and directions. - Perform job functions with attention to detail, speed and accuracy. - Prioritize and organize. - Think clearly, remaining calm and resolving problems using good judgment. - Follow directions thoroughly. - Understand guest’s service needs. - Work cohesively with co-workers as part of a team. - Work with minimal supervision. - Maintain confidentiality of guest information and pertinent resort data. - Use a computer keyboard and possess basic typing skills. - Possess moderate to advanced computer skills. - Work in a dynamic and constantly changing environment. - Adept to multitasking. Physical Demands list after "Must be able to:": - Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. - Stand, sit, or walk for an extended period of time or for an entire work shift. - Reach overhead and below the knees, including bending, twisting, pulling, and stooping. - Use, carry, and operate all necessary office equipment using finger dexterity. - Communicate with employees, managers, subordinates and guests through verbal communication, hearing ability, and visual acuity. - Visually look at a computer for extended periods of time. - Adapt to moderate temperatures in the hotel as thermostat is controlled by hotel environmental systems. - Most work tasks are performed indoors. Success Criteria: It has headings with descriptions. Let's capture each: Team Player - Demonstrates co-operation within the team and with other departments - Listens carefully and works well with others - Has a positive influence on others in the team and clearly enjoys working with people Guest Focused - Anticipates guests’ needs and is sensitive to people from all cultures - Has a natural, warm smile and a friendly and passionate approach - Demonstrates confident, helpful and genuine behavior with internal and external guests Delivers their Best - Has energy and sense of urgency for his/her work - Resourceful, makes things happen and looks for ways to work more efficiently - Always looks their best and acts appropriately (e.g. approaching guests, body language, and eye contact) Composed - Able to stay calm under pressure - Demonstrates maturity and ability to cope with the unexpected - Never lets personal feelings interfere with delivering the highest standards Trustworthy and responsible - Excellent records of attendance and punctuality - Is reliable and demonstrates the ability to work without supervision - Demonstrates a high level of personal integrity, honesty and trust Time Management - Uses his/her time effectively and efficiently; values time, concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities. Makes decisions in a timely manner. Listening - Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees. We could format each as - with the heading bold maybe. But we can just list each bullet as
- with the heading as part of text. Simpler: each bullet as
- containing the heading and subpoints? Might be messy. Better to make each heading as
inside? But we only allowed
for section headings. However we can still use
for subheadings? Not prohibited. The instruction only says use
for section headings (e.g...). It doesn't forbid other heading levels. Safer to just use
- for each bullet point, and we can include the heading as plain text inside the
- . Eg:
- Team Player: Demonstrates co-operation within the team and with other departments; Listens carefully and works well with others; Has a positive influence on others in the team and clearly enjoys working with people. That would combine subpoints. But we might lose granularity. However it's still preserving all info. Could also nest
- for subpoints. That's allowed: we can have
- Team Player
- ...
. That uses - for list. That seems fine.
Thus Success Criteria section:
Success Criteria
- Team Player
- Demonstrates co-operation within the team and with other departments
- Listens carefully and works well with others
- Has a positive influence on others in the team and clearly enjoys working with people
... etc.
Similarly for others.
Licenses or Certifications: "Must complete Safe Serve Alcohol Vending Course."
Grooming: "All employees must maintain a neat, clean and well-groomed appearance per Biltmore Hotel standards."
Now ensure we removed boilerplate: lines like "Standard Specifications Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. This job description reflects the job content at the time of writing and will be subject to periodic change in light of changing operational and environmental requirements. Such changes will be discussed with the job holder and the job description amended accordingly. This job description in no way states or
- Team Player
- inside
- with the description. Could also break into sublists but not required.
Then
- . For prose we use