Server

Hospitality

• Ensures guest satisfaction and promotes return visits by following the Eight Steps of Service.
• Promotes positive public relations through ensuring the restaurant is welcoming and inclusive for all guests.
• Aware of guests' needs and works to make their experience pleasurable.
• Shows enthusiasm and knowledge about new products and special promotions.
• Promotes teamwork by assisting other Servers to ensure outstanding guest service.

Operational Excellence

• Thoroughly understands product specifications and ensures guests’ receipts match the number of guests dining in their party.
• Performs opening and closing procedures and side work duties.
• Buys equipment and facility problems to the attention of the Manager.
• Familiar with the correct table bussing procedures.
• Follows safe work practices to ensure personal safety and the safety of other coworkers and guests.

Cleanliness

• Performs duty roster and meets cleanliness, service, and quality standards.
• Follows local health department laws.