Server

About the role

Responsible for providing high quality service to guests while maintaining a high standard of cleanliness.

Essential Functions

• Knows timing and preparations of all food and beverage menu items.
• Maintains good service times.
• Performs opening and closing duties.
• Attends required meetings.
• Takes food and beverage orders, rings them into Micros correctly and delivers them in a timely fashion.
• Ensures guests are of legal drinking age through checking identification.
• Adheres to State liquor rules and regulations.
• Anticipates the guest’s needs.
• Performs payment handling (i.e., cash, credit, promo coupons, etc).
• Completes check out for all tickets and payment received at end of shift.
• Busses and resets tables.
• Completes side work (to include stocking dishes, silverware, folding napkins, wiping down counters, posting specials, etc).
• Ensures that work station is set up in an orderly and timely fashion.
• Complies with all policies and procedures set forth by the Columbia Gorge Hotel Employee Handbook.

Secondary Functions

• Performs all other duties as assigned

Qualifications

• Possession of, or ability to obtain, a valid Food Handler’s Card and OLCC Permit.
• Must be 18 years or older.
• Ability to work with a minimum of supervision.
• Ability to stand and/or walk for entire shift.
• Ability to carry and balance plates, trays, etc.
• Knowledge of complete table setting.
• Ability to maintain a professional appearance at all times.
• Ability to work as part of a team.
• Ability to communicate effectively.
• Ability to read and follow both verbal and written instructions.
• Ability to multi-task and work well under pressure.

Working Conditions

• This position requires the ability to perform those activities necessary to complete the essential functions of the job, either with or without reasonable accommodation.
• Walking: 80%
• Standing: 10%
• Sitting: 0%
• Bending: 5%
• Lifting: 5% / up 40 lbs.
• This is a tipped position as well as being part of service charge pool when working banquets.
• Columbia Gorge Hotel provides free luncheon with 6 hours of working shift, health insurance and PTO for those who qualify.