Server Assistant - Ramsay's Kitchen
Four Seasons is powered by our people, a collective committed to becoming better, treating others as we wish to be treated, and creating amazing experiences for guests, residents, and partners through luxury with genuine heart. The company believes a world‑class employee experience and culture enable exceptional guest service, guided by the Golden Rule and a lasting positive influence on communities and employees worldwide.
About the location: An urban oasis along the Mississippi. Embrace the pioneering spirit of St. Louis and come explore with us. Our resort‑style hotel is set along the banks of the fabled Mississippi River in the heart of downtown’s entertainment district, just steps from the Gateway Arch, Horseshoe Casino, and other attractions. Enjoy epic views from a private poolside cabana on the Sky Terrace, from tables at Cinder House, or from floor‑to‑ceiling windows in your room.
About Ramsay's Kitchen: World‑renowned, Michelin‑starred Chef Gordon Ramsay's restaurant, Ramsay's Kitchen, is now located in the Four Seasons Hotel St. Louis! With unforgettable cuisine crafted by Chef Gordon Ramsay paired with Four Seasons’ best‑in‑class service, your dining experience will be one of a kind. Ramsay's Kitchen offers American‑style cuisine with global and local influences, featuring floor‑to‑ceiling windows facing the Gateway City Arch.
About the role
The Server Assistant is an essential member of the Food & Beverage team, working in the restaurant to support seamless service and an elevated guest experience while playing a key role in upholding service standards, enhancing the flow of operations, and contributing to the overall success of the dining experience. The Server Assistant is responsible for setting and resetting tables, assisting with the delivery of food and beverages, and promptly clearing and cleaning tables throughout service. In addition to maintaining a clean and organized dining environment, the Server Assistant works closely with Servers and other team members to ensure that guest needs are met efficiently and with genuine hospitality. The restaurant embodies all Four Seasons cultural standards while operating under the “Ramsay Standard,” with an emphasis on professionalism and excellence expected in any high-level restaurant or hospitality environment. This role reports to the Restaurant General Manager and is overseen by the Director of Food & Beverage.
Responsibilities
- Maintaining a welcoming, professional, and positive environment for every guest
- Having a solid knowledge of the food and beverage menu items
- Setting up and breaking down restaurant tables while maintaining a clean and organized environment
- Collaborating with team members to ensure guests are always taken care of
Requirements
- Ability to work in a fast-paced environment while maintaining strong attention to detail
- Team-player mentality to step in and assist where needed
- Excellent customer service skills to ensure guests have the best experience possible
- Capability to maintain a high level of physical mobility
- Fluency in reading, writing, and spoken English is required
- Experience in a