Server Assistant - Odyssey & Spirit of Boston

Duties And Responsibilities

• Provide exceptional hospitality to guests
• Clean up used and unneeded dishes and glassware from guests’ tables to galley
• Scrape and stack dirty dishes and carry dishes and other tableware to the galley for cleaning
• Maintain the cleanliness and safety of all common areas and service stations
• Set up and break down dining room and service stations as prescribed
• Provide information to guests including menu descriptions, order of service, entertainment options, cruise route and points of interest
• Additional job duties as assigned

Requirements & Qualifications

• High school diploma or equivalent required
• Must meet minimum state age requirements
• Previous restaurant experience preferred
• Will work for extended periods of time without sitting
• Required to lift furniture and other heavy items
• Strong customer service, organization, and interpersonal skills
• Maintain a high level of organization, detailed oriented and meet deadlines
• Establish and maintain effective working relationships as required by job responsibility
• Listen effectively, assess the situation, determine relevant issues, & suggest solutions
• Have a working knowledge of computer skills, including but not limited to proficiency with Microsoft Office Suites
• Must be able to effectively understand and convey written and verbal information to coworkers and guests
• Maintain uniform and personal grooming in compliance with appearance standards
• Will be required to be available for work nights, weekends and on all major holidays

Company Information

Hornblower Group is a global leader in experience and transportation. The company's portfolio includes water- and land-based experiences and ferry and transportation services. Headquartered in Orlando, Florida, Hornblower Group's additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada.

The RESPECT Service System embodies Hornblower Group's mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, the company believes it will drive them to achieve their goal of becoming a Global Experiences and Transportation Leader.

EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. The company offers equal employment opportunities to all qualified individuals and prohibits discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.