Server Assistant-Ocean Prime Tampa

About the role

We believe in putting our Associates first! Our Associates come to work with a positive attitude, creative mindset, and a team mentality. It is the responsibility of a Server Assistant to make raving fans of our guests, associates, purveyors, partners, and the communities we serve by communicating with managers, servers, and hosts and assisting them in their duties. This requires competence in service procedures, a willingness to help associates, and a commitment to guest satisfaction.

Responsibilities

• Reports to work on time as indicated on the work schedule.
• Ensures uniform meets restaurant requirements and is maintained and cleaned.
• Practices positive personal hygiene and cleanliness habits during all work shifts.
• Exemplifies hospitality standards.
• Answers guests' questions about the restaurant.
• Handles requests and complaints with guest satisfaction as the priority.
• Cooperates with management and co-workers to assist others with duties, if needed.
• Communicates suggestions for improvement in a positive fashion.
• Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant.
• Reports potentially unsafe conditions and uses materials and equipment properly.
• Knows emergency procedures in the restaurant.
• Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook.

Requirements

• Genuine approach to hospitality.
• Exemplifies leadership, kindness, and positivity.
• “Yes is the Answer!” mentality.
• Values teamwork, family, and community.

Benefits

• Opportunities for quick advancement.
• 50% off at any of our 60+ restaurants.
• Health benefits for full-time associates starting after 90 days.
• Inclusive, fun, and creative environment.
• Flexible scheduling, paid time off, and closed 7 major holidays.

Pay

Starting pay $7.98/hour + tips.