Server, Assistant - Hotel Vin

About the Role

At Hotel Vin, Autograph Collection, we create opportunities to thrive in a dynamic, culture-driven environment. Located in the heart of Grapevine, Texas, our luxury boutique hotel blends world-class service with a passion for unforgettable guest experiences. As a Server Assistant in our Food and Beverage department, you’ll be the Server’s right hand, ensuring seamless service in our renowned Bacchus Kitchen + Bar and throughout the hotel.

Responsibilities

• Assists Servers and Hosts in properly serving food and beverages when requested.
• Responsible for water service and maintaining water levels throughout the meal.
• Clears, cleans, and resets tables with service wares according to company and sanitation standards.
• Crumbs tables as directed by the Server.
• Transports dirty tableware to the dish drop area and sorts accordingly.
• Maintains stock and cleanliness of stations with necessary equipment, including silverware, linen, and condiments.
• Wipes down booths and chairs, moves tables and chairs, and cleans floors as necessary.
• Folds napkins, polishes silver, and replenishes condiments.
• Maintains an organized and fully stocked side-stand within each shift.
• Ensures the dining room, waiting, and service areas are clean, stocked, and visually appealing.
• Responds immediately and graciously to guest service issues and reports them to the appropriate Server or Manager on Duty.
• Maintains an acceptable appearance for the station and surrounding area.
• Completes special cleaning projects as determined by weekly needs.
• Maintains communication and teamwork with all co-workers and supervisors.
• Conducts oneself professionally, aware that all actions and communications are within the guest’s view.

Qualifications

• Ability to think and communicate clearly in high-pressure situations.
• Ability to move quickly and gracefully throughout the dining room.
• Growing knowledge of the restaurant’s menu, ingredients, and cooking techniques.
• Knowledge of all glassware types.
• Ability to maintain regular attendance and be punctual in a complete uniform for any scheduled shift.

Physical Demands

• Ability to walk and stand throughout an eight-hour shift.
• Ability to lift, balance, and carry large, oval dining room service trays.
• Must be able to lift, push, pull, and move up to 40 lbs.

This job description is not intended to create a contract of employment. Employment with the Company is at-will and may be terminated by either the employee or the Company at any time, with or without cause or notice, in accordance with applicable law.