Server Assistant (Food Runner/Support)
Noble House Hotels & Resorts · Chatham, MA · 2 wk ago
ManagementFull-time
Key Responsibilities
- Dining Room Support
- Deliver food to tables promptly and accurately, describing dishes with confidence
- Assist in clearing, resetting, and maintaining tables to high presentation standards
- Maintain cleanliness and organization of the dining room, patio, and bar areas
- Refill water, polish glassware, and ensure tables remain guest-ready
- Guest Interaction
- Greet guests warmly when interacting at the table
- Anticipate guest needs and communicate proactively with servers
- Support a service style that is refined yet relaxed
- Team Collaboration
- Work closely with servers, bartenders, and culinary team to maintain service flow
- Participate in daily pre-shift meetings and tastings
- Maintain a strong sense of urgency during peak summer season
- Operational Standards
- Ensure proper handling of flatware, glassware, and service equipment
- Support wine service as directed
- Follow all food safety and sanitation guidelines
- Energetic, attentive, and detail-oriented
- Passionate about hospitality and guest experience
- Professional in appearance and demeanor
- Able to work efficiently in a fast-paced environment
- Willing to learn food and wine fundamentals
- Available for evenings, weekends, and peak summer season
- Previous restaurant experience is preferred but not required
- A strong work ethic and positive attitude are essential