SERVER ASSISTANT - CUTWATER (PART-TIME)-1

Job Summary

The Server Assistant is responsible for delivering a seamless, welcoming, and memorable guest experience in the Cutwater Spirits Tasting Room & Kitchen. This position supports the service team by greeting guests, delivering food and beverages, maintaining cleanliness and organization of service areas, and ensuring servers have the tools and supplies needed to operate efficiently.

Job Responsibilities

• Greet guests warmly, provide menus as needed, and assist with general questions.
• Guide guests on navigating the Tasting Room, including retail purchases and tours.
• Deliver food and beverages accurately and efficiently.
• Clear dishes and glassware throughout the guest experience.
• Check in with guests to ensure satisfaction and communicate concerns to floor staff or managers promptly.
• Provide knowledgeable responses to guest questions regarding menu items, ingredients, and preparation.
• Aid servers and other floor staff with service needs and special requests.
• Expedite food on the hot line to ensure accuracy, presentation, and timing.
• Maintain cleanliness and organization of the expo and service stations.
• Ensure server stations are fully stocked with utensils, napkins, condiments, and tableware.
• Replenish and maintain cleanliness of the soda station, including glassware.
• Monitor and restock Ready-to-Enjoy (RTE) refrigerators, rotating product appropriately.
• Communicate supply needs and inventory shortages to Managers on Duty.
• Support event setup and breakdown as needed.
• Provide assistance to host, tour, and retail areas during peak periods or as directed.
• Perform the functional duties of busser, food runner, expo, and cocktail support as required.
• Uphold Cutwater’s core values, service standards, and workplace culture.
• Perform other duties as assigned in support of the Tasting Room & Kitchen.

Qualifications

• High school diploma or equivalent required.
• A food handler's license, or ability to secure one within 30 days of employment.
• 1+ years’ experience working in the food service industry.