Server Assistant- City Cruises Chicago

Duties And Responsibilities

• Provide exceptional hospitality to guests and coworkers as prescribed in our Respect Service System (RSS)
• Provide guests with water, coffee/tea, and bread service throughout the meal
• Bus used and unneeded dishes and glassware from guests’ tables to galley
• Scrape and stack dirty dishes and carry dishes and other tableware to the galley for cleaning
• Maintain the cleanliness and safety of all common areas and service stations; clean up spilled food, drink, and broken dishes, and remove empty bottles and trash
• Set up and break down dining room and service stations as prescribed; this requires movement of dining cabin furniture
• Provide information to guests including menu descriptions, order of service, entertainment options, cruise route and points of interest
• Be prepared to begin work at the scheduled time
• Maintain uniform and personal grooming in compliance with appearance standards
• Aid with the warm and efficient greeting and seating of guests when they arrive

Requirements & Qualifications

• High school diploma or equivalent required
• Must meet minimum state age requirements
• Previous restaurant experience preferred
• Energetic and enthusiastic personality essential
• Must be able to effectively understand and convey written and verbal information to guests and coworkers
• Possess a service orientation – actively looking for ways to help others
• Will work for extended periods of time without sitting
• Required to lift furniture and other heavy items
• Will be required to be available for work on all major holidays