Server Assistant

About the role

A Server Assistant at D.L. Mack's is responsible for assisting our service staff with providing exceptional service to our guests. The Server Assistant is expected to perform in a hospitable manner and play an integral role in supporting and maintaining the cleanliness of the restaurant while also anticipating the guests’ needs.

Responsibilities

• Responsible for the overall cleanliness of the restaurant and service areas.
• Assist servers, bartenders and hosts when needed and understands food descriptions and ingredients of menu items.
• Run food from the kitchen to guest tables after ensuring each course is complete and accurate
• Run beverages from the bar to guest tables and ensure beverages are always full
• Remove used dishes and silverware from guest tables between courses and after guests leave the table.
• Communicate with server, bartenders and hostess to assure efficient seating, table utilization and guest service.
• Maintain cleanliness of all tables and chairs in assigned service area and resets vacated tables.
• Perform general cleaning tasks to adhere to health and safety standards
• Perform other duties as required or assigned.

Requirements

• At least 18 years old
• Detail-oriented with strong communication skills and work ethic
• Team-oriented with a strong sense of punctuality and reliability
• Ability to navigate a fast-paced environment while being positive, respectful, professional and having a genuine attitude towards guests and colleagues
• Fluent in both written and spoken English
• TABC Certification, as required
• Certified for food and alcohol service as is required by State and Local Agencies

Physical Requirements

• Ability to lift up to 50 pounds
• Ability to work standing and walking for extended periods of time

Benefits

• Medical, Dental and Vision benefits available
• Flexible schedule
• Professional development and career growth
• Family Meals
• Dining discounts at all Vandelay concepts
• All Vandelay restaurants are closed on Thanksgiving, Christmas and the 4th of July so our team can celebrate with their friends and family
• A collaborative, uplifting culture where we take care of our guests by taking care of our people first