Server Assistant

Key Responsibilities

• Host guests and coordinate and manage the dining room floor seating.
• Answers telephone in a pleasant manner and processes “take out” and reservation placement processes.
• Assist servers as bar back for alcohol service when needed.
• Ensures that all material used by server is clean and ready for daily operation.
• Possesses knowledge of the position of each diner’s chair in the dining rooms and lounges.
• Sets the outside line with under liner plates, flatware, doilies, linen napkins and any other items needed for the delivering of food.
• Organize the plates in the window and match each one with each ticket to run the food out to the tables.
• Assists with delivery of food and beverages as needed by servers/bartenders.
• Sets tables in accordance with Troon Golf standards.
• Ensures that each menu item is prepared in the exact detail outlined on each ticket.
• Corrects the menu item with the chef before delivering the menu item if it is not meeting the exact specification on the ticket.
• Fills and re-fills water glasses and removes any place settings not being used.
• Clears dishes located in front of guest upon completion of course.
• Clears and resets tables when guests leave, to include but not limited to: changing tablecloth, brushes chairs, places chairs at table, replaces silverware and glassware, and replaces napkins.
• Assists the server when needed.
• Keeps workstations well stocked of items and ingredients.
• Clean workstations, take out trash, and sweeps/vacuums the dining room.
• Processes “take out” orders from placement of order to guest pick up and payment.

Minimum Qualifications

• One-month related experience or training.
• Food service certification required within one week of hire.
• OLCC alcohol server’s permit is preferred.