Jobs · Management · Massachusetts

Server Assistant

Mile Marker One Waterfront Restaurant · Gloucester, MA · 3 mo ago
ManagementFull-time

Responsibilities

  • Food and Beverage Delivery: Retrieve food and beverage orders from the kitchen and bar and deliver them accurately and efficiently to guest tables.
  • Table Awareness: Know table numbers and seat positions to ensure correct delivery.
  • Pre-Bussing: Clear tables of finished plates, glassware, and debris promptly and efficiently throughout the dining experience.
  • Table Maintenance: Assist servers in maintaining table cleanliness, refilling water glasses, and ensuring guests have everything they need.
  • Running Food: Prioritize and expedite the delivery of food orders to ensure optimal food quality and guest satisfaction.
  • Assisting Servers: Support servers with various tasks, such as setting tables, stocking service stations, and running errands as needed.
  • Communication: Communicate effectively with servers, kitchen staff, and management regarding order readiness and any potential issues.
  • Restaurant Knowledge: Develop a basic understanding of menu items to answer simple guest questions and identify dishes.
  • Safety and Sanitation: Follow all safety and sanitation procedures to maintain a clean and healthy environment for guests and staff.
  • Side Work: Assist with assigned side work duties, including stocking stations, preparing condiments, and ensuring the overall cleanliness of service areas.

Qualifications

  • A genuine passion for hospitality and a desire to learn about the restaurant industry.
  • Strong teamwork and collaboration skills.
  • Excellent communication and interpersonal skills with a positive and friendly attitude.
  • Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
  • Attention to detail and a sense of urgency.
  • Ability to follow instructions carefully.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.

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