Server Assistant

About the role

Join a dynamic company in the hospitality and service industry where people help drive the success. Since 1957, Invited has operated with the central purpose of building relationships and enriching the lives of members, guests, and over 17,000 employees. As the largest owner and operator of private clubs nationwide, Invited manages 130+ country clubs, city clubs, and athletic clubs offering first-class amenities such as championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, and fitness centers.

Responsibilities

• Assist with delivering food and beverages to members and guests, ensuring prompt service.
• Maintain cleanliness and organization in the dining area, including setting up tables and restocking supplies.
• Gain basic knowledge of the à la carte menu and daily specials to assist with service and answer simple questions.
• Greet members and guests with a friendly attitude, providing basic assistance and ensuring a welcoming environment.
• Collaborate with team members to ensure a smooth dining experience, providing support as needed.
• Handle member and guest requests and complaints, escalating issues to servers or management when necessary.
• Complete side work, including cleaning, organizing, and stocking work areas to meet club standards.
• Follow safety and cleanliness guidelines, ensuring all areas are maintained in accordance with club policies.
• Perform additional duties as assigned by management, including supporting special events and large parties.
• Assist others as needed and take on additional tasks due to the dynamic nature of the club.
• Follow all company, club, and department policies, procedures, and instructions.
• Maintain a high level of professionalism and commitment to excellence in interactions with members, colleagues, and staff.
• Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success.
• Wear a clean, neat uniform that meets club standards.

Qualifications

• High school diploma or equivalent.
• Previous experience in food and beverage service.
• Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
• Completion of Invited’s F&B Service Training program.
• Excellent communication skills with the ability to speak clearly and effectively.
• Ability to follow instructions and communicate well with team members.

Physical Requirements

• Must be able to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
• Able to lift, carry, push, and pull up to 100 lbs. occasionally.
• Effective communication skills, including talking and hearing, with sufficient visual acuity.

Tools & Equipment

• Trays
• POS System
• Bottle Opener
• Wine Tool

Schedule

Attendance requirements align with the weekly schedule. Additional hours, including weekends and holidays, may be required to meet the position’s deadlines.