Server Assistant

Responsibilities

• Delivering food orders from the kitchen to customers’ tables rapidly and accurately
• Acting as the point of contact between Front of the House and Back of the House staff
• Communicating food orders to chefs, paying attention to priorities (e.g. food allergies)
• Food Runner responsibilities include setting tables, serving food orders and removing used dishes and utensils
• Ensuring our guests have a high-quality dining experience by serving their food in a timely and accurate manner
• Deliver food orders from the kitchen to customers’ tables rapidly and accurately
• Act as the contact point between Front of the House and Back of the House staff
• Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)
• Aid the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins
• Serve welcome drinks and hors d’oeuvres, upon Guests’ arrival
• Ensure food is served in accordance with safety standards (e.g. proper temperature)
• Check in with customers and take additional orders or refill water, as needed
• Remove dirty dishes and utensils
• Answer Guests’ questions about ingredients and menu items
• Inform restaurant staff about customers’ feedback or requests (e.g. when they ask for the check)

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred
• Flexible and long hours sometimes required
• Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or 20 pounds constantly to lift, carry, push, pull or otherwise move objects
• Ability to stand during entire shift
• Experience as a food expeditor or similar entry-level role in a restaurant
• Understanding of hygiene and food safety rules
• Physical ability and stamina to carry heavy trays and stand for long hours
• Availability to work various shifts, including weekends
• Multi-tasking abilities
• Good oral communication skills
• Ability to remain calm and professional in a fast-paced work environment