Server Assistant

About the role

The Server Assistant supports the service team by maintaining the flow of the dining room, anticipating guest needs, and ensuring that each table receives seamless and attentive service. This role is fast-paced, guest-focused, and team-oriented, requiring a strong sense of awareness and a polished presence. Assistant Servers help uphold the La Boca standard by executing behind-the-scenes service that enhances the overall guest experience.

Responsibilities

• Assist servers by delivering food and beverages in a timely and accurate manner
• Refill water glasses and beverages without being prompted
• Clear plates, glassware, and silverware efficiently and discreetly
• Ensure tables remain clean and organized throughout service
• Reset tables promptly following guest departure
• Keep service stations and side work areas fully stocked and clean
• Maintain floor cleanliness and respond immediately to any spills or hazards
• Monitor guest cues and assist servers with any special requests
• Communicate clearly with servers, runners, hosts, and kitchen team
• Attend pre-shift meetings and stay informed of menu updates and specials
• Support the opening and closing duties of the service team
• Uphold Faena standards in appearance, demeanor, and service
• 1+ year of experience in a high-end or high-volume dining environment preferred
• Strong work ethic and attention to detail
• Able to follow directions and anticipate team needs
• Friendly and composed under pressure
• Food Handler Certification required or obtainable prior to start
• Bilingual in Spanish a plus

Requirements

• Fast, efficient, and quiet movement
• Clear communicator and dependable teammate
• Able to multitask and maintain focus in a dynamic environment
• Commitment to upholding luxury service standards

Skills

• Fast, efficient, and quiet movement
• Clear communicator and dependable teammate
• Able to multitask and maintain focus in a dynamic environment
• Commitment to upholding luxury service standards

Physical Demands and Work Environment

• Endure various physical movements throughout the work areas
• Ability to move safely in uneven terrain or in confined spaces
• Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift
• Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds

Qualifications

• 1+ year of experience in a high-end or high-volume dining environment preferred
• Strong work ethic and attention to detail
• Able to follow directions and anticipate team needs
• Friendly and composed under pressure
• Food Handler Certification required or obtainable prior to start
• Bilingual in Spanish a plus