Server Assistant

Duties and Responsibilities

• Assist servers by delivering food and beverages in a timely and accurate manner
• Refill water glasses and beverages without being prompted
• Clear plates, glassware, and silverware efficiently and discreetly
• Ensure tables remain clean and organized throughout service
• Reset tables promptly following guest departure
• Keep service stations and side work areas fully stocked and clean
• Maintain floor cleanliness and respond immediately to any spills or hazards
• Monitor guest cues and assist servers with any special requests
• Communicate clearly with servers, runners, hosts, and kitchen team
• Attend pre-shift meetings and stay informed of menu updates and specials
• Support the opening and closing duties of the service team
• Uphold Faena standards in appearance, demeanor, and service

Qualifications

• 1+ year of experience in a high-end or high-volume dining environment preferred
• Strong work ethic and attention to detail
• Ability to follow directions and anticipate team needs
• Friendly and composed under pressure
• Food Handler Certification required or obtainable prior to start
• Bilingual in Spanish a plus

Skills

• Fast, efficient, and quiet movement
• Clear communicator and dependable teammate
• Ability to multitask and maintain focus in a dynamic environment
• Commitment to upholding luxury service standards

Physical Demands and Work Environment

• Endure various physical movements throughout the work areas
• Ability to move safely in uneven terrain or in confined spaces
• Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift
• Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds