Server (American Roads Diner)

Key Responsibilities

• Greet and seat customers promptly, and present menus with enthusiasm
• Provide detailed information about daily specials, menu items, and promotions
• Take orders accurately and efficiently and communicate them to the kitchen staff
• Deliver food and drink orders in a timely manner while following health and safety regulations
• Check on customers during their meal to ensure satisfaction and address any concerns promptly
• Process customer payments accurately, including handling cash and credit cards
• Maintain cleanliness in the dining area by clearing tables, resetting them for incoming guests
• Monitor and restock supplies as needed, including utensils, napkins, and condiments
• Absorb and assist with maintaining the overall cleanliness of the kitchen and service areas
• Work cooperatively with kitchen staff to ensure all orders are fulfilled correctly
• Absorb and assist with fellow servers and staff as needed during busy service times

Requirements

• Previous experience in a food service or customer service role preferred
• Strong communication and interpersonal skills
• Ability to work under pressure in a fast-paced environment
• Must possess a positive attitude and demonstrate professionalism at all times
• Availability to work flexible hours, including evenings, weekends, and holidays

Physical Requirements

• Ability to stand and walk for extended periods
• Must be able to lift up to 25 pounds

Additional Notes

• Food safety certification is a plus, but training will be provided
• A genuine passion for hospitality and providing excellent customer service is essential