Server (AM Shift) | Seasonal | Switchgrass Landing

Responsibilities

• Acknowledge and greet all guests, anticipating guest needs and responding to inquiries or requests.
• Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
• Maintain full familiarity with menus and knowledge of beverage offerings, including wine service.
• Complete station set-up and breakdown/side-work.
• Polish and clean all water glassware on assigned station during each shift.
• Take food and beverage orders and upsell as often as possible.
• Be pleasant, smile, and greet all guests using surnames when obtained.
• Send orders using MICROS systems.
• Communicate with culinary team regarding meal requirements, allegories, dietary needs and special requests.
• Alert Restaurant Manager immediately if a guest has a suggestion, complaint or issue.
• Present accurate check to guests and process payment.
• Aid in seating guests and answering phones for restaurant as needed.
• Perform cross training among other food and beverage outlets as needed.

Qualifications

• Minimum 1 year of serving experience, high volume & casual environment preferred.
• Must adhere and agree to compensation acknowledgement and tip reporting guidelines.
• Must have knowledge of wine, spirits, and beer.
• Must be able to work a variety of shifts, including weekends and holidays.
• Maintain a professional business appearance, attitude, and performance.
• Must have unexpired Food Handlers and TABC or be able to obtain upon hire.
• Must be able to lift, push, pull, place, and carry objects weighing up to 50lbs.

Benefits

Full-time associates enjoy a comprehensive benefits package—including the greatest benefit of all: the opportunity to grow. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.