Server, Alteno

About the role

The Food & Beverage team understands that great, mindful people are required to execute an exquisite affair for our guests. The Restaurant Server will work effectively as part of the service team of the Restaurant/Bar.

Responsibilities

• Maintains a working knowledge of full food and drink menu while making recommendations
• Follow high standards of food product, sanitation, storage, and handling procedures
• Observe guests’ dining experience to confirm satisfaction, responding promptly to any requests
• Provides guest check promptly and returns receipt promptly
• Keeps all service and table areas clean, organized, and stocked
• Willingness to assist busser or fellow servers in clearing and resetting tables when needed
• Provide engaged, friendly and attentive customer service to all guests inclusive of eye contact, respectable conversation, and smiling
• Practice highest regards for safety within all areas and with all materials
• Follow and adhere to all standards set forth by federal and state guidelines
• Have knowledge of state and federal liquor regulations pertaining to serving alcohol
• Perform other related activities as assigned by management
• Guarantee neat and quality service
• Participate in daily shift meetings
• Adhere to strict uniform & grooming standards
• Follow company cash handling and payment tendering procedures with care
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials
• Maintain confidentiality of proprietary information
• Embody the 1 Hotels Vision, Mission and Compass; deliver on Our Promise, provide Good-Natured Service and uphold our Brand Pillars

Qualifications & Skills

• Prior serving experience
• Are organized and proficient at multitasking
• Are a reliable team player willing to learn and adapt to new situations
• Strong communication and customer service skills
• Able to lift at least 50 lbs.
• Able to speak and write in English
• Proficient in verbal and written English communication
• Food Handling certification (can be obtained during employment)