Sergeant, SMH Public Safety

About the role

As one of the nation's Top 15 Health Systems, recognized by Premier and Modern Healthcare, Valley Health is a place where excellence, compassion, and purpose come together. This distinction reflects our commitment to exceptional patient care, clinical quality, and the caregivers who make it all possible.

Responsibilities

• Must be available for duty assignment at assigned Valley Health facility; may be asked to work at other VH facilities temporarily to support department operations.
• Assists the shift Lieutenant with supervising a shift of Public Safety Officers including scheduling, payroll, assignments, training, annual and other evaluations, progress reports, and behavior while on duty.
• Fills in as the shift leader in the absence of the shift Lieutenant.
• Helps the Shift Lieutenant complete evaluations of corporals and officers.
• Performs working duties similar to a Public Safety Officer, patrolling and responding to routine service and emergency responses; majority of work is physical with some paperwork.
• Ensures daily operations of the Public Safety shift as set by the Lieutenant to support overall hospital operations when the Lieutenant is not on duty.
• May be required to work alternate shifts to support department and hospital operations.
• Oversees and reviews investigations conducted by shift officers before forwarding them to the manager or Director.
• Works holidays and weekends.
• May be temporarily reassigned to another facility to support department and VH operations.
• Primary assigned individual to orient new officers and validate competencies.

Requirements

• High School Diploma or GED required; college degree preferred.
• One year of healthcare Public Safety, supervisory of team members, or prior advanced military experience at corporal level or above.
• One year of healthcare Public Safety experience or three years of Public Safety, law enforcement, or military experience.
• One year prior supervisory experience with ability to motivate a team.
• Valid driver's license required.
• American Heart Association (AHA) appropriate certification prior to completion of orientation required.
• International Association for Healthcare Public Safety and Safety Supervisor level certification within 1 year required.
• ASP baton, Handcuff, OC Foam Spray, and aggression management training within 90 days required.
• May be required to obtain instructor certification in aggression management, ASP baton, Handcuff, OC Foam Spray.

Qualifications

• Knowledge of Public Safety systems, procedures, enforcement codes preferred.
• Competent to successfully interact with patients according to their special needs, which may apply based on patient age.
• Successful completion of a 90‑day training period required.
• Good public relations, written, and verbal communication skills required.
• Ability to use common sense and think quickly on feet required.
• Good problem‑solving and decision‑making skills required.
• Ability to interact with individuals of special needs, varying backgrounds, ethnicities, and under stress required.
• Team‑building qualities required.

Benefits

• Zero‑deductible health plan.
• Dental and vision insurance.
• Generous paid time off.
• Tuition assistance.
• Retirement savings match.
• Robust Employee Assistance Program for emotional wellbeing.
• Membership to Healthy U: an incentive‑based wellness program.
• Health savings account and flexible spending account for childcare, life insurance, short‑term and long‑term disability, and professional development.
• Discounts to on‑campus dining and other perks as the region’s largest employer.

Pay

Pay range: $21.04 – $31.57 per hour.

Schedule

• May be required to work alternate shifts to support department and hospital operations.
• Works holidays and weekends.