SER Host PT - Siniikaung

About the role

OPEN TO THE PUBLIC PART TIME SHIFT: 2ND SCHEDULE: VARIES WAGE: $14.00 POSTED DATES: 07/28/26-08/04/26 Eligible Employer for Public Student Loan Forgiveness as a U.S. federal, state, local or tribal government

Essential Duties And Responsibilities

• Greet guests, escort them to tables and provide menus.
• Remain aware of activities of dining room to provide fast and courteous service to our guests.
• Schedule dining reservations.
• Maintain and update seating charts; maintain wait list.
• Provide water to guests as needed.
• Roll silverware.
• Answer basic questions guests may have about our menus.
• Auxiliary in restocking mints, knives, toothpicks, and napkins.
• Auxiliary in maintaining cleanliness of restaurant and work area.
• Provide excellent customer service for all internal and external customers of the operations at all times.
• Provide solutions for customer concerns and continually focus on customer service as our top priority.

Contacts/Purpose Of Contacts

• Contact with Food & Beverage management and associates to ensure an enjoyable experience for our guests and to represent the organization well through professionalism and service excellence.
• Contact with guests to ensure accommodations are fulfilled.

Minimum Qualifications

• Must be at least 18 years of age.
• Six months food or hosting experience and/or the ability to successfully pass in-house training.
• Must be able to pass background check to meet the employment eligibility requirements as they pertain to the position.

Knowledge, Skills, And Abilities

• Knowledge of restaurant operations and food service principles.
• Knowledge of basic math and arithmetic.
• Skills in providing excellent guest service.
• Ability to create a friendly atmosphere and demonstrate excellent guest service.
• Ability to communicate effectively both verbally and in writing.
• Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
• Ability to work independently and meet strict time lines.
• Ability to interpret a variety of instructions furnished in written and oral form.
• Ability to work well with others.
• Ability to work flexible hours, including weekends, holidays and graveyard shifts.
• Ability to work in stressful situations.

Physical Demands

• Frequent walking and use of hands, wrists, fingers associated with serving water, menus and other items.
• Stand for prolonged periods of time.
• Stoop, bend, kneel or crouch.
• Normal auditory, visual acuity, and verbal communication skills.
• Occasionally lift and/or move up to 20 pounds.

Work Environment

• Frequent walking and standing in a smoking environment and contact with the general public.
• Constant visual stimulation via neon lights on slot machines, repeatedly changing machine video screens, static or flashing signs throughout the casino and constant machine and crowd noise.
• Extended hours and irregular shifts are required.