SER Host PT- Ascend

Open to the public. Must have weekend and night availability. Eligible employer for Public Student Loan Forgiveness as a U.S. federal, state, local, or tribal government.

Responsibilities

• Greet guests, escort them to tables, and provide menus.
• Remain aware of activities in the dining room to provide fast and courte service to guests.
• Schedule dining reservations.
• Maintain and update seating charts; maintain wait list.
• Provide water to guests as needed.
• Roll silverware.
• Answer basic questions guests may have about menus.
• Assist in restocking mints, knives, toothpicks, and napkins.
• Assist in maintaining cleanliness of restaurant and work area.
• Provide excellent customer service for all internal and external customers at all times.
• Provide solutions for customer concerns and continually focus on customer service as the top priority.
• Maintain strict confidentiality and present a positive, professional demeanor and image.

Requirements

• Must be at least 18 years of age.
• Six months of food or hosting experience and/or the ability to successfully pass in-house training.
• Must be able to pass a background check to meet employment eligibility requirements.
• Native American preference shall apply to all positions.

Skills

• Knowledge of restaurant operations and food service principles.
• Knowledge of basic math and arithmetic.
• Skills in providing excellent guest service.
• Ability to create a friendly atmosphere and demonstrate excellent guest service.
• Ability to communicate effectively both verbally and in writing.
• Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
• Ability to work independently and meet strict timelines.
• Ability to interpret a variety of instructions furnished in written and oral form.
• Ability to work well with others.
• Ability to work flexible hours, including weekends, holidays, and graveyard shifts.
• Ability to work in stressful situations.

Physical Demands

• Frequent walking and use of hands, wrists, and fingers associated with serving water, menus, and other items.
• Stand for prolonged periods of time.
• Stoop, bend, kneel, or crouch.
• Normal auditory, visual acuity, and verbal communication skills.
• Occasionally lift and/or move up to 20 pounds.

Work Environment

• Frequent walking and standing in a smoking environment and contact with the general public.
• Constant visual stimulation via neon lights on slot machines, repeatedly changing machine video screens, static or flashing signs throughout the casino, and constant machine and crowd noise.
• Extended hours and irregular shifts are required.

Pay

$14.00 per hour (part-time).