Sensory Trained Panelist

SAM is a fast-growing and global sensory and consumer research consultancy. Our mission is to allow consumers a voice in the development of outstanding food, beverage, pet, and health & beauty products so as to create high-quality and memorable experiences. We help our clients with:

• Developing new product ideas
• Re-energizing well-established products
• Assessing product-concept fit or packaging effectiveness
• Understanding the product, brand, and category competitive landscapes
• Protecting product quality from inception to the end of shelf life

SAM The National Food Lab is the division of SAM that provides these services for all USA-based clients. Our sensory science program resides in our USA headquarters in Minneapolis, MN.

About the role

The Sensory Trained Panelist plays a critical role in supporting sensory research projects by ensuring attendance to the training and panel sessions. Working directly with the Panel Leader and reporting to the Sensory Research Manager, this position focuses on operational excellence and adherence to protocols to deliver high-quality data for client projects. Workload will be varied, so flexibility with working hours is required.

Typical panel sessions will either be held between 10:00 AM-12:00 PM or between 12:30-3:00 PM.

Responsibilities

• Evaluate products objectively using trained sensory skills to assess appearance, aroma, flavor, texture, after-feel, or other attributes depending on the study, while avoiding personal preferences or emotional reactions.
• Follow standardized testing protocols, including strict procedures for sample handling, evaluation order, timing, and scoring to ensure data consistency and scientific validity.
• Use sensory scales accurately by applying intensity scales, descriptive terms, and reference standards exactly as trained to maintain calibration across sessions.
• Participate in training and calibration sessions by attending regular training to learn terminology, align with the panel, and maintain consistent performance over time.
• Provide detailed and reliable feedback by recording observations clearly and accurately using digital ballots or paper forms, depending on the study design.
• Maintain confidentiality by protecting all product information, prototypes, and client details as part of standard research confidentiality requirements.
• Follow hygiene and safety guidelines, including lab rules, personal hygiene, sample handling, and safety protocols—especially when evaluating OTC or topical products.
• Arrive on time and prepare by attending scheduled sessions consistently, avoiding strong fragrances or foods that may interfere with evaluation, and being ready to focus.
• Communicate with the panel leader by reporting any issues (e.g., illness, sensory fatigue, allergies, or discomfort) that may affect performance.

Skills

• Strong sensory acuity: Ability to detect small differences in appearance, aroma, flavor, texture, or tactile attributes.
• Objective evaluation skills: Capacity to separate personal preferences from product assessment and provide unbiased feedback.
• Attention to detail: Ability to notice subtle differences and describe them accurately.
• Consistency and reliability: Ability to give stable, repeatable evaluations across sessions.
• Clear verbal and written communication: Comfortable using descriptive terminology and standardized sensory language.
• Ability to follow protocols: Comfortable working within structured procedures, timing, and testing conditions.

Requirements

• No conditions that impair taste, smell, or tactile perception (e.g., chronic sinus issues, active colds, skin sensitivities depending on product type).
• Availability for scheduled sessions; consistent attendance and punctuality are essential for data quality.
• Comfort with repeated product evaluation; ability to evaluate multiple samples in a controlled, repetitive format.
• Willingness to participate in training; openness to learning sensory terminology, scaling methods, and calibration exercises.
• Confidentiality and professionalism; ability to maintain discretion regarding prototypes, client information, and internal processes.
• Basic computer literacy; comfortable using digital ballots or tablets for data entry.
• No food allergies or intolerances.
• No skin allergies or intolerances.
• Interest in tasting a variety of different foods, flavors, and ingredients, smelling a variety of fragrances, and testing skin creams, soaps, and other personal care products.
• Interest in a long-term role; this position is not suitable for students or those seeking short-term work (e.g., a summer job).
• Strong interpersonal team skills.

Pay

$16.50 per hour.