Sensory Panel Manager

Department: Sensory | Employment Type: Contract | Location: Richmond, VA | Workplace type: Onsite | Compensation: $90,000 / year

About the role

MMR Research Worldwide is seeking a Sensory Panel Manager to oversee the analytical sensory program on-site for one of our top CPG clients. This role involves managing the client relationship, sensory panel activities, and strategy, ensuring high-quality sensory insights and effective panel operations. Based full-time at our client’s facility in Richmond, VA, with some flexibility to work remotely on non-panel days.

Responsibilities

• Plan for panel growth, maintenance, and panelist replacement, collaborating with the local sensory team and MMR HR to recruit and train new panelists.
• Recommend methods to address research questions and objectives, acting as an internal consultant on research design.
• Plan, schedule, and lead the Descriptive Analysis panel, occasionally covering additional panels when needed.
• Monitor panel performance to ensure delivery against the client’s KPIs.
• Manage lab inventory of consumables, references, and products.
• Work closely with the client Sensory Team to align panels with company goals.
• Manage one direct report (Sensory Panel Leader).

Requirements

• A degree in Food Science, Sensory Science, or a related field.
• At least 4-5 years of industry experience in analytical sensory analysis and descriptive panel leadership.
• Experience handling panel consensus, addressing disagreements, and managing panelist fatigue without bias.
• Proficiency in administrative duties related to sensory panel activities (scheduling, preparation, facilitation).
• Ability to work independently.
• Experience with statistical software for multivariate analysis and panel performance KPIs.
• High competency in sensory-related software (Compusense, RedJade, or similar platforms preferred).
• Strong client management skills.

About MMR Research

MMR Research Worldwide is a global leader in sensory and consumer research, partnering with top brands in food, drink, personal care, and household products. We blend science, creativity, and curiosity to shape innovative products. With teams across the UK, US, Asia, and Africa, we foster a collaborative culture driven by strong leadership and industry-leading training opportunities.

Benefits

• Competitive salary ($90,000 / year).
• Generous holiday allowances.
• Market-leading training and growth opportunities.
• Focus on employee well-being and a vibrant, supportive culture.