Senior Zone Installation Specialist, Medical Imaging (Travel: Midwest Zone)

About the role

Join Philips Healthcare as a Sr. Zone Installation Specialist (Midwest Zone) where you will WOW our customers by using your strong technical skills in providing the best in class install and customer service!

Responsibilities

• Work to learn the installation process and establish rapport with customer while demonstrating a sense of urgency to identify and resolve customer issues.
• Demonstrate the ability to take ownership and lead in difficult customer circumstances and show a sense of urgency about delivering results, ability to establish the priorities of the moment by assessing the priorities communicated by the Site Team or the customer at any level.
• Manage multiple issues simultaneously and train other team members.
• Maintain knowledge of technical advances and current industry trends.
• Seek out formal and informal training opportunities.
• Avoids accommodation for this Field Service position.
• Perform all administrative duties within established Philips and regulatory timeframes, which may include timesheets, service work orders, expense reports, Field Change Orders, preventative maintenance, installation documents, site and service documentation, and other related paperwork.

Requirements

• Acquired 5+ years of experience in a diagnostic imaging (field or hospital-based) service environment.
• Preferred experience in Magnetic Resonance (MR) equipment.
• Associate Degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.

Qualifications

• Must be able to safely work with radiation sources and/or radioactive materials; wear all required personal protective equipment.

Skills

Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment.

Benefits

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive plan, field service incentive bonus, sales commission or long-term incentives may be offered.

Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.

Pay

The hourly pay range for this position in IA, IL, IN, KS, KY, MI, MN, ND, NE, OH, SD, and WI is $31.00 to $49.00, plus overtime eligible.

Schedule

Travel can be up to 100% via car/air/train/bus. May include weekend stays and occasional international travel (overnight stays over multiple weeks may be required).

Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations).