Senior Worldwide Partner Specialist Solutions Architect, Applied AI Partner Solutions Architecture

About the role

This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.

Responsibilities

• Represent the voice of the customer and our partners; collaborate with field and central teams to bring customer feedback to product teams.
• Lead curation of custom feature and availability requests for unique customer use cases.
• Provide advanced technical knowledge to your aligned GTM teams to unblock our partners that are delivering for our customers’ largest and most critical business challenges.
• Own the technical bar for specialist technical artifacts and standards.
• Collaborate with your GTM colleagues to provide technical insights into GTM strategy and support field marketing to execute local technical events, campaigns, and customer engagements.
• Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc.
• Guide and Support an AWS internal community of technical subject matter experts aligned to your customers.
• Create field enablement materials for the broader SA population to help them understand how to integrate new AWS solutions into customer architectures.
• Design and deliver practice build and continual improvement to our partners' business, ensuring partners are delivering architectures and implementations that meet or exceed the needs of our customers.

Requirements

Key requirements include:

• Bachelor's degree in computer science, engineering, mathematics or equivalent, or experience in a professional field or military.
• Experience in IT development or implementation/consulting in the software or Internet industries.
• Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics).
• Experience in design, implementation, or consulting in applications and infrastructures.
• 4+ years of contact center, or 2+ years of contact center experience.

Qualifications

Preferred qualifications include:

• Experience in infrastructure architecture, database architecture and networking.
• Experience working with end user or developer communities.

Skills

Skills required include:

• Business savvy.
• Contact Center background.
• Sales skills.
• Technical knowledge.
• Collaboration and communication skills.

Benefits

The Amazon Specialist and Partner Organization (ASP) provides a comprehensive benefits package including:

• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage).
• 401(k) matching.
• Paid time off.
• Parental leave.

Pay

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Schedule

Details on the schedule will be provided upon hire.