Senior Workplace Platforms Lead - IT and Business Systems

About the role

We’re building humanoid robots that work in homes, handling chores and tasks to give people more time. Our mission is ambitious, but rewarding. Join us if you’re passionate about solving complex problems and making a difference.

Key Outcomes

• Design and scale workplace platform infrastructure supporting rapid organizational growth across engineering, manufacturing, and operations teams
• Improve operational efficiency by automating workflows, reducing manual processes, and increasing system reliability across business-critical platforms
• Establish scalable governance, RBAC, and access management standards across workplace and collaboration systems
• Create high-signal reporting and operational dashboards that improve visibility, prioritization, and decision-making for technical and business leadership
• Partner cross-functionally with Security, IT, Engineering, and Operations teams to ensure platform scalability, compliance, and operational readiness

Key Competencies

• Strong expertise managing and scaling workplace platforms such as Slack, Jira, Confluence, Notion, GitHub, and related enterprise systems
• Deep understanding of information architecture, operational governance, RBAC, IAM, and workflow automation
• Proven experience building scalable operational processes in fast-moving, high-growth environments
• Strong systems thinking with the ability to simplify complex organizational and technical challenges
• Excellent cross-functional communication skills with the ability to align technical and non-technical stakeholders

Minimum Requirements

• 8+ years of experience in IT systems, workplace platforms, technical operations, or business systems engineering
• Hands-on experience administering and scaling enterprise collaboration and productivity platforms
• Experience with workflow automation, scripting, CI/CD integrations, or platform tooling
• Strong understanding of access governance, security best practices, and operational compliance
• Able to operate independently and thrive in ambiguous, fast-paced startup environments

Preferred Skills

• Experience supporting hardware, robotics, manufacturing, or operational technology environments
• Familiarity with APIs, automation tooling, and systems integration platforms
• Experience with cloud infrastructure environments such as AWS, Azure, or GCP
• Exposure to compliance frameworks such as SOC2, ISO 27001, or GDPR
• Experience scaling workplace systems in companies growing from startup to enterprise scale