Senior WorkForce Software Configuration Engineer

Location: Hybrid - Dearborn, Michigan | Type: W2 Contract, Ongoing | Pay: Negotiable

About the Role

Our client is seeking a Senior WorkForce Software Configuration Engineer to join their team. This is a critical role supporting the deployment and ongoing configuration of enterprise workforce management solutions for over 55,000 employees across the United States and Canada.

Responsibilities

• Design, build, and maintain WorkForce Software configurations to support business requirements
• Provide hands-on configuration and deployment expertise for WorkForce Software modules, including:
  • Time and Attendance
  • Scheduling
  • Absence Case Tracking
  • Reporting
  • Integrations
• Partner with HR, Payroll, Operations, and IT stakeholders to translate business requirements into system configurations
• Troubleshoot and resolve configuration issues, ensuring system stability and data integrity
• Support testing, validation, and deployment of configuration changes across multiple deployment waves
• Ensure compliance with timekeeping and leave of absence regulations across US and Canada
• Document configuration standards, processes, and change history
• Provide post-deployment support and act as a subject matter expert (SME) for WorkForce Software functionality
• Collaborate with cross-functional teams including HR, IT, Manufacturing Operations, and Finance

Requirements

• Bachelor's Degree
• 4+ years of direct, hands-on WorkForce Software configuration experience
• Current WorkForce Software certification
• Ability to communicate with both technical and non-technical stakeholders
• Ability to prioritize and pivot between configuration work and business problem-solving

Preferred Qualifications

• Deep-rooted knowledge across WorkForce Software modules, including:
  • Time
  • Attendance
  • Absence Case Tracking
  • Scheduling
  • Reporting
  • Integrations
• Experience configuring or supporting WorkForce Software in Manufacturing environments/locations
• Knowledge of union and non-union workforce requirements
• Familiarity with manufacturing shift operations and scheduling complexity
• Experience with large-scale enterprise implementations (10,000+ employees)
• Understanding of Canadian labor regulations and timekeeping requirements

What We're Looking For

• A creative solutioner who can think beyond standard configurations to deliver innovative solutions
• Ability to balance technical requirements with user experience
• Navigate complexity and ambiguity with confidence
• Build strong relationships across diverse stakeholder groups
• Drive results in a deadline-driven environment
• Maintain attention to detail while keeping sight of the big picture