Senior Workers Compensation Claims Advocate

Essential Duties And Responsibilities

• Manages workers’ compensation claims for assigned clients
• Provides value added services for Producers, focusing on account retention and obtaining new business
• Provides technical field support on complex claims and accounts
• Assists Unit Manager with unit's administration
• Counsels unit members on workers’ compensation issues
• Conducts quarterly claims review meetings with employer representatives
• Obtains loss runs and claim status
• Discusses claims finalization plans with adjusters
• Produces individual claims analysis reports
• Conducts unit statistical review meetings
• Obtains customers’ experience rating worksheet from the Workers' Compensation Insurance Rating Bureau
• Produces experience modification projections and “what if” scenarios
• Attends new business calls and presents department services
• Provides technical assistance to Producers and clients

Qualifications

• Bachelor's Degree or equivalent combination of education and experience
• Eight (8) or more years of related work experience, indemnity claims adjusting experience preferred
• One of the following designations preferred: ARM, AAI, WCCP
• Valid Insurance License

Skills

• Excellent verbal and written communication skills
• Good leadership, problem solving and time management skills
• Advanced analytical skills
• Good planning, organizational and prioritization skills
• Ability and motivation to work independently
• Ability to interface with executives – internal and external
• Proficient in Microsoft Office products

Benefits

We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package.