Jobs · Business Development · Florida

Senior Workday Functional Analyst

Norwegian Cruise Line Holdings Ltd. · Miami, FL · 1 mo ago
Business DevelopmentFull-time

About the role

Serve as a senior Workday functional expert supporting Payroll, Core HCM, Time Tracking, and Absence Management. The role partners with HR, Payroll, Finance, Operations, and technology teams to understand business problems, configure and optimize Workday, simplify processes, strengthen controls, improve reporting and data quality, and enhance the employee and manager experience. This is a consultative improvement role, not a ticket-processing role.

Responsibilities

  • Partner with business teams to understand challenges, collect requirements, and recommend practical Workday solutions.
  • Configure, maintain, and optimize Workday functionality across Payroll, HCM, Time Tracking, and Absence.
  • Support Payroll operations with a focus on system accuracy, controls, compliance, and timely issue resolution.
  • Enhance HCM business processes across the employee lifecycle and improve time and absence programs.
  • Participate in Workday releases; assess new functionality and recommend adoption based on business value.
  • Develop reports, dashboards, and workforce insights to support operational and management decisions.
  • Support testing, change management, deployment, documentation, and post-production stabilization.
  • Help establish functional best practices, governance standards, data quality controls, and continuous improvement practices.

Qualifications

Degree type: Bachelor's Degree preferred.

Field(s) of study: Human Resources, Business Administration, Information Systems, Finance, Technology, or a related discipline.

  • Strong hands-on Workday functional experience.
  • Deep knowledge of Payroll, Core HCM, Time Tracking, and Absence Management.
  • Experience gathering requirements and translating business needs into Workday configuration and process solutions.
  • Experience supporting complex organizations strongly preferred.
  • Exposure to Compensation, Recruiting, Talent, Learning, or Benefits is preferred.

Skills

  • Workday Payroll, Core HCM, Time Tracking and Absence
  • Workday configuration and business process optimization
  • Payroll support, controls and compliance
  • Requirements gathering and solution design
  • Testing, release and change support
  • Workday reporting, dashboards and workforce insights
  • Data quality and functional governance
  • Analytical problem solving
  • Business partnership, communication and relationship building
  • Continuous improvement and operational excellence

Certifications & Licenses

  • Relevant Workday functional certification(s) preferred
  • Workday Payroll, HCM, Time Tracking and/or Absence certification is a plus

About the Company

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.

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