Senior Wire Specialist

About the role

This position supports operations by overseeing and reviewing wire transfer activity and its associated balancing and reconciliation processes. It includes wire approval authority, internal reviews for accuracy and policy adherence, and serving as a resource to team members and branches on wire-related issues. The role responds to questions, identifies and implements training and process improvements, and proactively seeks ways to enhance service to branches. Responsibilities also include monitoring wire service level agreements and key performance indicators, performing data analysis, and supporting department projects as needed.

Responsibilities

• Provide additional review and approval on outgoing wires between $50K and $499K; perform daily review of a random sample of outgoing wires below $50K
• Review and sign-off on daily critical balancing and GL reconciliations, including domestic and foreign wire clearing GLs
• Perform regular wire verification process within WireXchange
• Provide customer service to internal stakeholders to enable them to serve members effectively
• Work with branches to understand challenges and help Accounting improve service levels
• Assist auditors by gathering information and performing process walk-throughs
• Assist in testing new systems and system changes impacting Accounting tasks
• Proactively identify process improvement opportunities and collaborate with the SVP of Accounting on potential changes
• Assist other team members with troubleshooting as needed
• Maintain service levels and wire discrepancy reports for management review
• Provide peer-to-peer training and leadership

Additional Duties

• Prepare and update policies and procedures
• Cross-train and maintain knowledge on assigned back-up duties
• Assist and back-up team members as needed
• Maintain quality service standards set by the organization
• Support Month End Close processes, including preparing and posting journal entries, completing general ledger account reconciliations, and supporting variance analysis
• Participate in AML/BSA compliance training as assigned
• Adhere to credit union AML/BSA policy and procedures, including CTR rules and form preparation, identifying and referring suspicious activity, performing OFAC comparisons, and properly identifying individuals

Requirements

• Two years of college-level Accounting courses or equivalent experience
• Experience using 10-key calculating and other keyboard equipment
• Demonstrated knowledge of basic math and accounting principles
• Basic computer skills in Excel and Word
• Good analytical and research skills
• Good organizational skills
• Good writing and communication skills
• Attention to detail
• Excel and Symitar experience highly preferred
• Ability to work independently
• Strong interpersonal skills
• Ability to process a large volume of work within tight deadlines with a high level of proficiency and accuracy

Schedule

Monday–Friday: 8:00 am–5:00 pm; Saturday and Sunday off. Full-time, 40 hours per week.