Senior Warehouse Associate

Job Summary

The Associate II, Warehouse Ops assists on Inbound or Outbound activities as requested by the Warehouse Supervisor meeting quality, safety, productivity and operational standards. This job receives products in the Inbound section. As far as the outbound section, this job ships products.

Responsibilities

• Maintains inventory accuracy by managing product holds, product movements, physical returns, purchasing of products and automated tracking of inventory.
• Drives efficient picking and replenishment by profiling products to determine the best slotting, based on weights and measures, palette dimensions, frequency of product movement, expiration date, hazardous classifications and other characteristics.
• Continually monitors quality and productivity metrics including damaged product, adjustments, shortages, and cycle counts, among others. Regularly communicates with Supervisor and other internal departments on inventory accuracy and quality metrics related to given products or customers.
• Investigates outbound discrepancies by checking for differences between physical counts and WMS records. Identifies and reports variances to Customer Care team and ensures that customers are shipped variances promptly, and documents all variances and issues in line with SOPs.
• Solves inbound discrepancies by initiating communication with external suppliers and coordinating with Quality Assurance teams. Makes necessary adjustments in WMS and determines implications for customer order fulfillment.
• May determine proper resolution of discrepancies and other operational errors to ensure that customer commitments can be fulfilled in scheduled timeframe. Promptly communicates the root cause and resolution to the Supervisor, Manager, and other internal stakeholders as necessary to minimize future errors.
• Works on DSCSA compliance and requirements.
• Could place Purchasing Orders (PO’s) for customers and tracks to ensure on time deliveries to prevent service disruptions.
• Proactively identifies opportunities to improve operations and mitigate risks in inventory control and broader operations. Provides input into operational excellence initiatives through Supervisor and Manager.
• Serves as a resource to other team members, instructs Associates on complex picking, put-away, and replenishment tasks to maximize inventory accuracy, is flexible to support daily operational needs. May assist in occasional warehouse audits by providing reporting and answering questions related to inventory control procedures, as necessary.

Qualifications

• We are open to candidates with little to no warehouse experience. If you are comfortable working in a fast-paced, goal-oriented environment you could be a great fit for our team. All training is provided starting your first day!
• 2-4 years of experience, preferred
• Ability to lift up to 50 pounds
• Comfort working with heights 20-30 ft regularly
• Ability to bend, reach, stoop, lift and stand for entire shift
• Ability to follow direction and change priorities
• Good verbal and written communication skills
• Experience working with technologies, like computers or point of sale systems, a plus
• High School Diploma/GED preferred

What is expected of you and others at this level

- Applies acquired knowledge and skills to complete standard tasks

- Readily learns and applies new information and methods to work in assigned area

- Maintains appropriate licenses, training and certifications

- Works on routine assignments that require some problem resolution

- Works within clearly defined standard operating procedures and/or scientific methods

- Adheres to all quality guidelines

- Works under moderate degree of supervision

- Work typically involves regular review of output by work lead or supervisor

- Refers complex unusual problems to supervisor

Benefits

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs