Senior Virtual Desktop Infrastructure Engineer

Responsibilities

Establishes and maintains smooth operation of computer systems (to include operating systems, software and hardware) in networked or stand-alone configurations, maintains system integrity, and upgrades systems and/or servers as required.

Maintains system integrity, upgrades systems and/or servers as required, and consults with support teams, help desks, customers and other technical staff in the resolution of problems.

Coordinates and performs operation and/or maintenance activities for networks/servers, identifies recurring problems and recommends steps to reduce the severity or frequency of problems.

May plan for the transition of development and/or production environments to new technologies, utilize system software to monitor the performance of system files, manage system data to maintain performance efficiencies and/or study system requirements to determine proper server installation methods and procedures.

Lead engineering and modernization efforts for Virtual Desktop Infrastructure (VDI) environments supporting DoD missions, driving requirements analysis, solution design, and lifecycle documentation in alignment with DoD 5000.02 processes.

Engineer, manage, and optimize enterprise VDI platforms VMware Horizon 2512, with hands-on expertise in image creation, application layering, profile management, and performance tuning.

Administer and enhance VDI components, including Dynamic Environment Manager (DEM), App Volumes, Instant Clone Pools, FSLogix for O365, and associated user experience optimization tools.

Troubleshoot complex VDI issues, including pool configuration changes, vCenter related desktop failures, image related defects, and performance degradation across distributed environments.

Maintain and update VDI Gold Images, executing monthly patch cycles, application updates, and secure baseline enforcement to ensure consistent, mission-ready desktop delivery.

Ensure technical integrity and compliance of all VDI engineering deliverables across ISO/IEC 15288 Technical, Enterprise, and Agreement process areas.

Develop and maintain engineering documentation, including VDI architecture diagrams, system design documents, engineering plans, requirements specifications, and interface control documents.

Ensure cybersecurity, regulatory, and configuration compliance, including STIG implementation, RMF artifact development, secure baseline management, and continuous monitoring of VDI systems.

Qualifications

• High School with 9+ years (or commensurate experience)
• Clearance Required: Secret
• Must have the ability to obtain and maintain a TS/SCI clearance
• In addition to the overall experience, Five (5) years of experience should be supporting systems engineering and/or Virtual Desktop Infrastructure (VDI) experience.
• Commensurate experience is outlined for personnel who do not have 9+ years of experience: Bachelors degree and 8 years of IT experience, Masters degree and 6 years of IT experience