Senior Vice President (SVP), Global Operations & Human Resources
Position Summary
The Senior Vice President (SVP) of Global Operations and Human Resources provides strategic leadership to ensure effective and sustainable operations, aligning staff, processes and systems to advance The Hunger Project’s mission and strategic goals. As a senior executive empowered to drive change, the SVP oversees Human Resources, Administration, Operations, Security, IT, and Operational Compliance, balancing global standardization with local empowerment.
Essential Functions
Operates at the highest level of organizational operations strategy, playing a critical role in supporting a decentralized approach that provides global standardization while empowering Program Countries to strengthen their internal local capacities.
Serves as a core member of global management to manage global business, direct organizational strategy, ensure mission effectiveness, provide financial stability and growth, and lead change management.
Strategically partners with the CFO on global budgeting and financial compliance, and with the DCEO to ensure US office operations and HR functions are aligned with global standards.
Reviews internal processes and identifies new methods of efficiently running the organization, with an eye toward continuous improvement and effective use of resources.
Risk and Safety: Partners with Global Risk Management and Global Grants and Compliance Leads to direct collaboration on operational risk, safety, and the development of Standard Operating Procedures (SOPs).
IT and Security: Strengthens Global IT and Security protocols to protect our assets, personnel, and partners in high-risk, complex environments.
Program Operations Support to Country Offices: Ensures country office operations are aligned with strategic goals to ensure seamless, adaptable and scalable implementation across all Program Countries.
Financial Planning: Collaborates with Program Country leadership, Global Grants and Compliance and Partner Country grants teams to ensure that programmatic and operational commitments are realistic and adequately resourced.
Supports program launches, expansions, and pilots by ensuring operational readiness, staffing, and appropriate resource allocation.
Identifies operational bottlenecks or barriers to effective program implementation, and leads cross-functional solutions that improve outcomes.
Global Initiative Leadership: Acts as the primary Point of Contact for the upcoming Global Operations Strengthening Initiative in partnership with our affiliate entity.
Crisis Management: Serves as a key point of contact for crisis situations, partnering with leadership and internal communications to ensure safety and provide timely support.
People & Culture: Architect a global “People & Culture” strategy to support talent acquisition and retention, team development and succession planning in line with The Hunger Project’s values and culture.
Develops and oversees HR best practices and global standards, collaborating with country offices in onboarding and offboarding key positions, employee handbook development and compliance, performance management, accessibility and belonging, among other HR practices.
Supports the design of organizational structures and role definitions that support clarity, career development, and collaboration.
Leads internal and coordinates external investigations of any personnel-related matters, supporting their timely and thorough resolution and organizational learning for the future.
Partners with Global Working Groups that drive new ways of operating among global staff, notably the Youth Council, Staff Engagement Working Group, and Inclusion Council.
Policies and Practices: Leads the development and implementation of operational policies and practices which uphold the principles of The Hunger Project and maintain the highest standards of integrity, ethics and compliance with legal and funder requirements.
Facilitates the training of global staff in policy implementation, monitors compliance and stays abreast of sector trends to ensure The Hunger Project’s policy framework is in line with industry standards.
Qualifications
Education: Minimum Required: Bachelor’s degree or higher education. Preferred: HR certification.
Work Experience: 15+ years of experience in global operations and HR, specifically within international NGOs or complex global organizations. Proven ability to lead organizational change management in global operations and HR. Experience of working in diverse international locations. Experience of managing safety, security and IT risks in volatile international environments.
Skills: Strong teamwork and collaboration skills; ability to work with colleagues and partners nationally and internationally, in various time zones. Commitment to maintaining and promoting an equitable and inclusive environment where all stakeholders are valued. Ability to adapt and work in a very flexible, fluid, and evolving environment. Exceptional written and verbal communication skills. Superior organizational skills; high level of accuracy and attention to detail. Versatility and resourcefulness needed to operate effectively as part of a small team.
Benefit Highlights
The salary range for this position is $160,000-$220,000. The Hunger Project is pleased to offer a competitive compensation and benefits package, which includes a cafeteria plan that allows employees to choose from a variety of pre-tax benefits that may include, but are not limited to health, dental and vision, a retirement savings plan with employer match and contributions, personal time off that increases with tenure, holidays, sick leave, flexible work arrangements, an Employee Assistance Program, life and disability insurance, and paid family leave.
How to apply
Ready to bring your skills, strategic mindset and heart for service to a global mission? We’d love to hear from you. Please send your letter of interest, resume, and references for consideration to recruitment@thp.org. Please include “Senior Vice President, Global Operations and HR” in the subject line of your email.