Senior Vice President, Network Benefits & Loyalty Lead (Hybrid)

About the role

Citi's US Consumer Cards business is seeking a Senior Vice President, Network Benefits & Loyalty Lead to lead and maximize the strategic and financial value of Citi's relationships with Mastercard and Visa. In this highly visible role, you will sit at the intersection of commercial negotiation, product co-creation, and payments ecosystem strategy, shaping how Citi engages with its most critical network partners. Your work will directly influence Citi's competitive positioning in the rapidly evolving payments landscape.

Responsibilities

• Lead the development of enabling and enhancing our Network loyalty and benefits leveraging Mastercard and Visa.
• Serve as the primary escalation point for complex commercial and operational matters and ensuring partnership alignment at all levels.
• Negotiate and manage high-profile network partnership deals, coordinating across Products, Finance, and Legal to deliver meaningful financial and strategic outcomes for Citi.
• Oversee the full deal cycle from evaluation through execution, managing timelines, milestones, and accountability across internal and external stakeholders.
• Lead the end-to-end co-creation lifecycle for new benefits and capabilities developed in partnership with Mastercard and Visa, from business case through commercial launch.