Senior Vice President, Client Reporting/Performance Manager

About the role

We are seeking a future team member for the role of Client Reporting, Performance Manager. This role is located in Pittsburgh, PA, with a 4-day in-office expectation.

Responsibilities

• Manage multiple teams of staff assigned to monitor and report on client portfolio performance and maintain trade platforms utilized by clients.
• Oversee strategic direction and activities of staff in monitoring and reporting on portfolio performance, ensuring client satisfaction.
• Lead development of data collection and reporting platforms, review and analyze industry best practices and competitive offerings.
• Collaborate with leadership peers to review market practices, address gaps in offerings, and provide leadership oversight for escalated issues, ensuring senior leaders and compliance officials are apprised of potential concerns.
• Drive successful implementation of continuous improvement initiatives and lead cross-functional teams to standardize, scale, and improve business practices and training processes.
• Recruit, direct, motivate, and develop staff to maximize individual contributions, professional growth, and effective teamwork, providing critical feedback.
• Establish leadership direction for functional training initiatives, ensuring integration with cross-functional leadership and compliance training requirements.
• Manage financial resources of the team including budgets and expenses, ensuring teams are equipped to operate and achieve objectives.

Requirements

• Bachelor’s degree or the equivalent combination of education and experience is required.
• 7-10 years of total work experience with at least 1-3 years in management preferred.
• Experience in trading or brokerage preferred.
• Applicable local/regional licenses or certifications as required by the business.

Qualifications

• At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom & BNY LinkedIn
• Here’s a Few Of Our Recent Awards: America’s Most Innovative Companies, Fortune, 2025 World’s Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025
• Our Benefits And Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
• We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
• BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Skills

• Strong communication and interpersonal skills.
• Ability to manage multiple priorities and deadlines.
• Proficiency in data analysis and reporting tools.
• Excellent organizational and project management skills.

Benefits

• Comprehensive benefits package including health, dental, vision, and life insurance.
• Generous paid leave policies, including paid volunteer time.
• Flexible global resources and tools for your life’s journey.

Pay

The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting. Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

Schedule

This role is located in Pittsburgh, PA, with a 4-day in-office expectation.