Senior Vendor Manager, Technology Vendor Management - HYBRID (Seattle, WA)

About the role

The Technology Vendor Management Office (TVMO) at Nordstrom is entering a new phase under new leadership. The Director has set a clear vision for vendor management, and this role is an opportunity to contribute to shaping the function's future.

Responsibilities

• Lead the strategic direction of a meaningful slice of the Nordstrom Technology vendor portfolio, including some of our most consequential relationships.
• Develop and maintain a thoughtful point of view on each significant vendor, including how the market around them is shifting and how Nordstrom is best positioned over the next 12 to 18 months.
• Partner closely with Sourcing throughout the procurement lifecycle, along with Legal, Finance, Risk, and Technology leadership, to translate vendor strategy into commercial outcomes that protect Nordstrom and create durable leverage over time.
• Lead vendor performance and accountability conversations, including the analysis behind them. When something is off track, you dig into the root cause, develop a clear view, and work with partners to get to a resolution that holds.
• Bring well-prepared, decision-ready recommendations to senior leaders, presenting the situation, the options, the trade-offs, and the path you would suggest, in a way that is respectful of their time and easy to act on.
• Identify and surface opportunities to reduce cost, consolidate footprint, mitigate risk, and improve how the work itself gets done.
• Mentor colleagues across TVMO and contribute to how the function continues to evolve.

Requirements

• 10+ years directly managing enterprise technology vendor relationships end-to-end — owning relationship health, performance, and strategy at an executive level.
• Strong structured problem solving. You can move from a complex situation to a clear, defensible point of view, and you can walk through your reasoning when others want to pressure-test it.
• Excellent written and verbal communication, with the range to engage credibly with VP and SVP audiences as well as working teams and vendor account leadership.
• Commercial fluency in enterprise technology. You can engage substantively with technology leaders and vendor solutions teams on what the technology does, how it is consumed, and where the commercial leavers sit, even if your background is not in engineering.
• Real analytical depth. You are comfortable with data, willing to build your own models when the situation calls for it, and use quantitative work to sharpen recommendations.
• A genuine comfort with ambiguity and change. You see a function being built and are excited to help build it, rather than waiting for it to settle into a familiar shape.

Qualifications

While not all-inclusive, the most critical responsibilities and requirements of the job are highlighted in the job posting. Additional duties, responsibilities, and qualifications may apply.

Skills

• Strategic thinking and execution
• Vendor management expertise
• Commercial acumen
• Data analysis and modeling
• Effective communication and collaboration

Benefits

• Medical/Vision, Dental, Retirement
• Paid Time Off
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

Pay

$166,000.00 - $258,000.00 Annual

Schedule

Nordstrom Technology operates on a standard full-time schedule.