Senior Value Engineer - High Tech
Process Analytics Factory - PAFnow by Celonis · New York, United States · 1 mo ago
Engineering$131k–$154k/yrFull-time
About the role
Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. We are a fast-growing enterprise SaaS company focused on helping businesses unlock productivity and sustainability by placing intelligence at the core of every process.
Responsibilities
- Actively drive the full customer lifecycle, from pre-sales discovery to post-sales implementation and support.
- Lead technical discovery and capability demonstrations during pre-sales cycles, and ensure successful implementation and adoption post-sale.
- Own driving enterprise-wide ROI and adoption programs, accelerating customer autonomy through QBRs, strategic roadmaps, and enterprise-wide value opportunities.
- Enable cross-functional alignment and establish repeatable frameworks for customers to independently track, realize, and expand on business value.
- Serve as the internal and external technical subject matter expert for your customer industry domain, scaling knowledge across the organization.
- Understand and frame customer insights to realize measurable business value through the Celonis Process Intelligence platform.
- Manage project scope, expectations, and timelines, planning and managing multiple projects across aligned accounts.
- Present to both internal and external stakeholders, leading technical whiteboarding sessions and formal readouts and demos.
Requirements
- 4+ years of experience in pre-sales, customer success, and/or consulting functions, preferably in pre/post-sales consulting, strategy consulting, business process improvement, digital transformations, or customer value realization.
- Strong technical skills across Microsoft or competitor equivalents (e.g., AWS), with relevant certifications in relevant technologies (e.g., Azure, Data Engineering).
- Knowledge of Data Connections, Data Objects, Data Validation, and Data Analysis.
- Understanding of basic prompting and data constructs within prompts, and hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, ensuring safety through rigorous evaluations and guardrails.
Qualifications
- Bachelor’s Degree required; Focus in computer science, engineering, mathematics, or related fields, or equivalent work experience preferred.
Skills
- Value-driven selling through expertise in identifying and prioritizing use cases, implementing improvement measures, and becoming a change agent for the customer by establishing an operating model and training users.
Benefits
- Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations.
- Ownership from Day 1: Every full-time "Celonaut" receives Restricted Stock Units (RSUs) and merit-based refresh grants.
- Unrivaled Family Support: Benefit from our inclusive parental leave policy, offering 24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers.
- Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, along with a flexible hybrid work model that balances remote focus with vibrant office collaboration.
- Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform.
- Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance.
- Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually.
- Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued.
Pay
- The base salary range for this role varies based on location and schedule. For example, in New York, the range is $131,250—$153,750 USD, and in California, it is $137,000—$161,000 USD.
Schedule
- This role is typically full-time, with a flexible hybrid work model that allows for remote focus alongside vibrant office collaboration.