(Senior) UX/UI Product Designer

About the role

The UX/UI Product Designer will own the design of both internal business operations and consumer user experiences in close collaboration with product and engineering teams. This role is in-office two days a week near Madison Square Garden and reports to the VP of Product.

Responsibilities

• Own the end-to-end design of core users journeys — both employee tooling use-cases and external customer interfaces and product surfaces — producing wireframes, mockups, and prototypes that make complex processes intuitive and easy-to-use.
• Define and evolve the product surfaces' information architecture and ontology: the labels, categories, and conceptual models that help both high-skill and first-time users navigate and operate quickly and effectively.
• Build and maintain a design system that keeps the experience consistent, accessible, and ready to scale across product surfaces.
• Contribute to the product roadmap with user insight and design thinking — and help set the future trajectory of Coventry's workflows and external surfaces.

Requirements

• 3-7 years of product design experience with a strong portfolio of shipped, B2B and B2C-facing work — user research, ontological decisions, wireframes, and live products.
• Deep UX fundamentals: information architecture, interaction design, user flows, and the ability to design for users making high-stakes decisions.
• Strong UI craft in Figma — typography, visual hierarchy, spacing, and production-ready designs.
• Active use of AI and generative AI tools in your design workflow, with a real point of view on how they change the work — not just the speed.
• Clear communicator who can present and defend design decisions, take feedback directly, and keep moving in a fast-paced, collaborative environment.
• Experience in life insurance, fintech, healthtech, or any high-trust consumer product where anxiety and decision complexity are core design problems.
• Track record of owning projects end-to-end and delivering against milestones.

Benefits

Benefits include health insurance, 401(k), free in-office food and drinks, paid holidays, and encouraged PTO.

About Coventry

Founded in 1982, Coventry created the life settlement market and remains its category leader, helping policyowners unlock value from life insurance policies they no longer need. As part of a broader effort to transform the business, Coventry acquired Leopard in 2025, a B2B insurtech incubated by The D. E. Shaw Group's venture studio and launched in 2024 to streamline life insurance and annuity lifecycles. Now fully integrated into Coventry's technology organization, Leopard is part of a unified team advancing Coventry's long-term ambition to modernize how complex insurance and annuity transactions are supported at scale — combining a product-driven tech culture with the resources, customer base, and market leadership of a category-defining company. Coventry is headquartered in Fort Washington, PA and has offices in New York, NY.