Senior UX Researcher, Trusted Tester

About the role

The Global Business Organization (GBO) is the engine that powers Google’s full ecosystem of products and services to help customers and partners succeed and grow. GBO includes the commercial arms of Ads sellers, business development teams, and customer services and support, as well as overlay programs that enable coordinated engagement with Google's most complex and important customers and partners.

Responsibilities

• Influence stakeholders across organizations to gain support for research-based, user-centric solutions.
• Own project priorities in alignment with larger product goals, and oversee allocation of resources within the project.
• Drive ideas to improve products and services through research-driven insights and recommendations.
• Lead teams to define and evaluate product, service, ecosystem impact.
• Own outlook and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about users, product, service, or business needs.

Requirements

• Bachelor's degree or equivalent practical experience.
• 6 years of experience of experience in an applied research setting (e.g., product or academic), or similar.
• Experience with research methods (e.g., usability, studies, contextual inquires, 1:1 interviews, unmoderated research studies).

Preferred qualifications

• Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or a related field.
• 5 years of experience conducting UX research on products and working with executive leadership (e.g., Director level and above).
• 3 years of experience managing projects, and working in a large, matrixed organization.

Qualifications

• Minimum qualifications: Bachelor's degree or equivalent practical experience.
• Minimum experience: 6 years of experience in an applied research setting (e.g., product or academic), or similar.

Skills

• Experience with research methods (e.g., usability, studies, contextual inquires, 1:1 interviews, unmoderated research studies).
• Experience conducting UX research on products and working with executive leadership (e.g., Director level and above).
• Experience managing projects, and working in a large, matrixed organization.

Benefits

Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $159000 - $231000 (USD) + 15% bonus target + equity + benefits

Pay

US: $159000 - $231000 (USD) + 15% bonus target + equity + benefits

Schedule

N/A