Jobs · Information Technology · Massachusetts

Senior UX Researcher

Magna International · Lowell, MA · 1 wk ago
Information Technology$86k–$159k/yrFull-time

About the role

We're moving fast post-launch—and this is your chance to help shape the future of user research at Magna New Mobility. As a Senior UX Researcher, you’ll be one of the earliest members of the UX team and a key player in establishing how we learn, validate, and scale.

Responsibilities

  • Lead mixed methods UX and consumer insights research across the product lifecycle, including generative, formative, and evaluative studies
  • Design and execute qualitative research using interviews, ethnographic observation, concept testing, and usability studies
  • Conduct quantitative research (e.g., surveys, segmentation, MaxDiff, conjoint analysis) to inform positioning, targeting, and prioritization
  • Synthesize insights into compelling, actionable findings that influence product direction
  • Shape our internal research ops: tools, templates, documentation, and ethical best practices
  • Collaborate with product managers, engineers, & designers to align research with product strategy
  • Promote user empathy and champion the voice of the customer across disciplines
  • Participate in product strategy workshops, design sprints, and concept validation sessions
  • Help define how research informs AI and robotics-based product behavior

Requirements

5+ years of experience in UX, user research, or consumer insights—ideally with hardware and software products

Strong skills in both qualitative and quantitative methods

Experience with survey design, sampling strategy, and statistical techniques (e.g., cluster analysis, factor analysis)

Proven ability to design lean, scrappy research in fast-moving, ambiguous environments

Experience working on 0–1 products or entirely new product categories

Comfort working with Figma

Exceptional communication and storytelling skills; You know how to turn insight into action

A collaborative, curious, and user-obsessed mindset

Qualifications

Nice to Haves:

  • Exposure to Agile workflows and working on product teams
  • Experience using Jira and Confluence for collaboration
  • Familiarity with Pendo for product analytics, in-app guidance, or NPS collection
  • Experience or interest in working with AI-enhanced experiences or robotics
  • Hands-on experience conducting research for hardware or integrated hardware-software products

Skills

Hands-on experience conducting research for hardware or integrated hardware-software products

Benefits

In addition to base salary, some positions are eligible for an annual performance based bonus.

Pay

Hiring Base Salary Range: $85,670 - $159,110 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data).

Schedule

Regular / Permanent

Group

Magna Corporate

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