Senior UX Designer - Austin, TX

Position Summary

We are seeking a Senior User Experience Designer who can craft outstanding user experiences for our cybersecurity products, serving a wide range of customer types. You will be part of a global User Experience team, working with cross-functional teams such as Product Managers, Developers, Marketing, Visual Designers, Technical Writers, and more to apply user-centered design methodologies and shape innovative solutions.

Responsibilities

• Facilitate Cross-Team Collaboration: Build consensus across teams to solve complex problems and align on business goals.
• Project Execution: Work on scope project work, partner with product management and engineering to balance short-term delivery needs with long-term product goals.
• Deliver End-to-End Experience: Design and model comprehensive user experiences, emphasizing user needs and problem-solving in presentations. Develop clear user flows, detailed specifications, and prototypes to effectively demonstrate the user journey.
• Expand and Maintain UX Guidelines: Identify and explore additional use cases beyond single projects to enhance existing guidelines and patterns for company-wide use.
• Creative Problem Solving: Produce high-quality, research-based creative solutions to complex problems.
• Collaborative Culture: Foster a culture of collaboration and inclusive decision-making.
• Effective Communication: Document and communicate designs effectively with stakeholders and development teams.
• Process Improvement: Collaborate with UX design leads and team members to improve processes and standards.
• Embrace New Tools: Adopt new tools in the design process with an open mind, actively leveraging emerging technologies such as AI to work more efficiently.

Qualifications

• Experience: 3+ years in UX/Product design, preferably in SaaS or platform services.
• Design Tools: Proficient in Figma; experience with other prototyping tools and AI-assisted UX design is strongly preferred.
• Communication: Excellent verbal and written communication skills in English; knowledge of Mandarin is a bonus.
• Collaboration: Strong interpersonal skills and the ability to work in cross-functional teams. A team player who can also work independently.
• User-Centered Design: Deep understanding of user-centered design, interaction design, and information architecture. Capable of delivering product design solutions, including user flows, wireframes, prototypes, and final designs.
• Agile Development: Experience with agile development processes.
• Multi-tasking and Time Management: Ability to prioritize tasks.
• Educational Background: Bachelor’s degree (or higher) in a related field (e.g., UX Design, HCI, Product Design) or equivalent practical experience.

What We Offer

• Comprehensive medical, dental and vision insurance
• Life insurance
• Short & Long Term Disability
• Pre-partum, maternity, parental and medical leave
• Mental Health Wellness Program
• Adoption Assistance
• Wellness Incentive
• Pet Insurance
• 401(k) with company match
• Paid Time Off
• 14 Annual Holidays
• Tuition Assistance
• Employee Resource Groups

Company Culture

You're important to us. What matters to you, matters to us too. Trend Micro provides benefit options for you and your family. Achieving work-life balance is a priority, complemented by team activities, fostering an environment rooted in equity, inclusion, and collaboration, that is reflected in both our culture and our work.