Senior UX Designer

Immigration sponsorship is not available for this role.

About the team

The Associate Experience Design Team – Global Front End is dedicated to delivering seamless and engaging user experiences through thorough research, prototyping, and interaction design. The team works closely with stakeholders to align design strategies with business objectives, ensuring solutions effectively address customer needs. By utilizing user insights and data analysis, the team continuously enhances usability and satisfaction. Members apply best practices in user experience and maintain clear communication across functions to foster innovation and deliver impactful digital products on a global scale.

Responsibilities

• Conduct user research including interviews, surveys, and contextual inquiries to identify experience gaps and inform design strategies.
• Develop and refine interaction designs and user journeys based on data analysis and emerging consumption trends.
• Collaborate with stakeholders to align UX solutions with business goals and communicate design rationale effectively.
• Create prototypes and detailed design specifications adhering to user-centered principles and platform guidelines.
• Lead usability testing efforts, analyze feedback, and iterate designs to enhance product effectiveness and customer satisfaction.
• Manage partnerships to integrate UX insights into product development and drive continuous improvement.

Requirements

• Experience designing user experiences that bridge between physical environments and digital products (e.g., self-service kiosks, self-checkouts, registers, food-ordering kiosks).
• At least 5+ years of experience working as a UX Designer, preferably within the retail industry.
• Strong understanding of building design systems.
• Ability to work through ambiguous problems for different types of users operating in the same environment.
• Proven expertise in user experience design, including user research, prototyping, and interaction design.
• Design for users who use in-store experiences to do their job and operations, as well as for customers who are purchasing or needing help in a store.
• Strong ability to conduct user discovery through interviews, surveys, and journey mapping to identify gaps and improve UX strategies.
• Experience managing stakeholder relationships with effective communication, engagement, and consensus-building skills.
• Proficiency in analyzing and interpreting qualitative and quantitative data to inform design decisions and business strategies.
• Skilled in usability testing, iteration, and applying user-centered design principles across digital platforms.
• Ability to develop detailed design specifications, wireframes, and prototypes aligned with business goals.

Qualifications

Minimum Qualifications:

• Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 3 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.
• Option 2: 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.

Preferred Qualifications:

• Design certification (e.g., IDEOU - Foundations in Design Thinking Certificate).
• Driving product development in a user experience area.
• Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area.
• Related industry experience (e.g., retail, supply chain, eCommerce, healthcare).
• Experience in UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area.
• Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.

About Walmart Global Tech

Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity experts and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Benefits

• Competitive pay with incentive awards for performance.
• 401(k) match.
• Stock purchase plan.
• Paid maternity and parental leave.
• Paid time off (PTO).
• Multiple health plans.
• Flexible working hours.

We are reimagining the tech workplace by making a permanent transition to virtual work for most of our team. In-person collaboration will occur at a regular cadence and with purpose.

Primary location: 1601 SE 10th St, Bentonville, AR 72716, United States of America.